AB60R memory question

I'm trying to determine if I have the incorrect memory for this system.
Per Micro Center & Centon website I've installed the following memory.
CDC1G/IKVN 1GB DUAL PC3200 (DDR400) Unbuffered, Non-ECC, 184 Pin DIMM
On page 40 of the Shuttle MB manual a note states:
"Don't support double-sided X 16 DDR DIMMs."
The DIMMS have 16 chips (8 per side). I've checked the recommended memory
for this MB at PNY and Crucial sites and have looked at their retail
packages -- these also have a 16 chip double sided configuration.
My problem is that the system will often crash/reboot when loading the
windows XP desktop. It will do this very frequently using bank 1 & 3, but
very infrequently using bank 2 & 4 .
I can run WINDIAG memory tester from floppy in extended test mode for hours
without errors.
I'm not sure where to turn for help. I've tried Shuttle's email support --
no response for over a week.

Thanks in advance for your help,

Don

 

Hi Don,

Did you try to change the timings of the RAM ?

regards,
Bart

 

Bart,
I've got timings set for 2.5,4,4,8 and frequency for DDR400. Centon
said to set timing to "By SPD" and Frequency to "Auto" and I should be
fine. Only one crash/reboot while loading Windows in two weeks.
I'd still like to know what they mean by "Don't support double-sided X
16 DDR DIMMs."
No response to 2 email support requests. Do you know if Shuttle reads
or responds to questions on this newsgroup?
I've purchased Asus and Soyo in the past and they monitor theirs.
Thanks,
Don