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Acer TravelMate C302XM Tablet problem with xp pro tablet edition

Discussion in 'Tablet PC' started by Col, Aug 1, 2004.

  1. Col

    Col Guest

    I have purchased a Acer TravelMate C302XM and the laptop functions
    extremely well. However the stylus has stopped working in table mode.
    The only new hardware I have installed is a USB TV card. On booting
    it sometimes comes up with the error failed to detect infrared device.

    Can anyone help with this problem, the machine is still under
    warranty, but I want to check that ther eis not a simple solution
    before going back to my supplyer.

    None of the tablet mode facilities work with the stylus? Is this a
    software or hardware problem?
    Col, Aug 1, 2004
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  2. Col

    terri Guest

    Colin, the first thing to check is the tip of the pen. Reseat it or replace

    You might also want to check with Acer's tech support since the machine is
    still under warranty. There's a support forum on the Acer site as well.
    terri, Aug 1, 2004
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  3. Col

    Cheryl Wise Guest

    You may also want to check your BIOS version. Acer has had a couple of BIOS
    update recently. Mine shipped in April/May with version 1.4 but they've had
    2 updates since then. Otherwiwse I'd suggest calling them. While slow on
    turn around compared with some other manufacturers they are good about
    taking care of hardware issues.
    Cheryl Wise, Aug 2, 2004
  4. Col

    Col Guest

    Could you help by telling me where to get a: the bios update from and
    b: what is the url of the support forum, I have looked on their site
    and cannot see it?
    Col, Aug 3, 2004
  5. Col

    LPH Guest


    Have you tried to remove the USB TV card and put things back to th
    factory defaults?

    You say it stopped in tablet mode, then I'm assuming that it stil
    works in notebook mode- is that correct?

    Besides, the hardware, what other changes have you made recently? Di
    you install any new software? Do any windows updates? Are you runnin
    Service Pack 2 release candidate?

    I'd check the easy things before doing a bios update
    LPH, Aug 3, 2004
  6. Col

    Cheryl Wise Guest

    Cheryl Wise, Aug 3, 2004
  7. Col

    Col Guest

    I have removed the usb TV card and all associated software, I have
    most of the microsft updates installed, but have as yet not installed
    service pack 2.

    The machine works fine as a laptop, but will not function in tablet

    ACER support asked me to roll back in xp to earleier dates i have
    done so, but it still does not function as a tablet.

    I am not keen on installing bios updates, and wondr if I should try a
    clean install using the disks provided with my machine. Hwever I
    cannot be certain they contain all the correct drivers. Although they
    Col, Aug 6, 2004
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