I'm on my 2nd Optiplex from Dell just in 5 months. The first I\nreturned. Way too many errors in Microsoft Small Business Edition\n2003, I uninstalled and reinstalled, too many problems. A number of\nthem involved not being able to use the mouse in word, particuarly when\nopening an attachment sent to me via Outlook 2003. This one I had\nWindows XP professional and put on AVG.\n\nWith computer #2, an 210 Optiplex, I have Windows XP, Norton INternet\nSecurity Suite and the rest if what came with the computer. Started\nhaving a recurring memory could not be read error when shttuing down\n(about 7 times now). And, I am having problems in Word again. Can cut\nand paste text from an email, but then I was trying to paste it into a\nword doc. No mouse action available. Had to close out of the emails\nand then it took. ANother time, I was just working in a document and\ntrying to bold text. Nothing happened with the mouse, had to wait and\nit worked.\n\n3 times this week I couldn't send but could receive in Outllook 2003.\nVerizon DSL did not seem to be the problem.\n\nI also had to disable power settings so I could continuously use the\nmouse, but that resolved itself.\n\nAnyone have such an experience/ can shed light on this?\n\nI can't isolate what the problems are and neither can the\n"troubleshooters."\n\nThanks.