Best Buy ripping off consumers

Discussion in 'Tyan' started by Guest, Aug 21, 2004.

  1. Guest

    Guest Guest

    This article appeared in The Register

    Best Buy sued for 'ripping off' consumers
    By John Leyden
    Published Friday 20th August 2004 15:52 GMT

    Giant US electronics retailer Best Buy has been sued by the State of
    Ohio over alleged unfair and deceptive business practices.

    Ohio's legal officers are acting on complaints that the electronics
    chain sold used products as new. The retail giant also allegedly
    failed to honour rebates, exchange programs or extended service
    contracts on numerous occasions. In a statement issued yesterday, Ohio
    said it initiated legal action after receiving hundreds of consumer
    complaints over the last few years.

    "The sheer number of complaints coupled with the types of allegations
    my office received prompted us to file this lawsuit." said Ohio
    Attorney General Jim Petro. "The primary objective of this lawsuit is
    to bring Best Buy into conformity with Ohio’s consumer protection laws
    and ensure that Best Buy’s Ohio customers receive the service they

    In the complaint, Petro asks the court to order Best Buy to comply
    with Ohio's consumer protection laws, reimburse customers who lost
    money and pay a civil penalty of $25,000 for each violation of Ohio's
    Consumer Sales Practices Act. Best Buy, which operates approximately
    750 stores in the US and Canada, said it was aware of the suit but
    declined to discuss pending litigation. ®
    Guest, Aug 21, 2004
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