i heard to cut costs dell is going to charge customers for the shipping box.\nthe default container will be plastic bags similar to the grocery store.\n\ncardboard cases are under development too. (metal prices are way up there)\nnice thing about cardboard cases is you can use different colors of duct\ntape to get accents while holding it all together. the dampening affect of\nthe cardboard will also make the systems quieter.\n\nmore tech support options are coming as well. no up front charge but you\ncan determine which country you want support from by dialing different\nnumbers. you'll be billed the going rate for that country. india tech\nsupport not doing it for you at 10 rupees/minute? then call bolivia for\nonly a peso a minute.