I bought an Inspiron 5150 in January 2004, and it came pre installed with Dell Media Experience software. It was really good - i even bought the remote control to use it with. However, my system did not come with a CD backup of Media Experience. I needed 2 format my machine, and so since then, I havent had the software. I rang Dell, and she said that there was nothing they could do. Has anyone else had this problem, or can anyone point me to where I can download it? Chris.