I have never posted here. But, tomight I bought a Dimension 8400 off of\nebay. It did not have a floppy drive. So I thought I would call spare\nparts and order one. I could hardly understand the lady. I would repeat\nmyself slowly, but it did not help. Does anyone have the number for the kit?\nI have read the stories her for the last several years always wondering what\nwas true. But now I know that the stories are true about service.