Dell support comment (read feedback)

Discussion in 'Dell' started by TheNIGHTCRAWLER, Jul 28, 2005.

  1. Dell customer service, about 40 min. of bouncing around the world, if
    you don't know what you need. About 20 minutes if you're on track.
    About 10 for a corporate account that knows what it needs.

    This is what I know: Dell customer service was flexible enough to get
    the job done over the phone - Great job. Reasonably short order on a
    corporate account for a confusing order. Nobody gets kudos from me when
    none are due. There will be none here. Management got this when they
    ordered that and pay full price rather than package deal?

    That deal is very short. Hire somebody who not only speaks English, but
    understands it in sales. That happens again, and it will never, ever
    happen again.

    They may be figuring out how to put it all together and they're on the
    right track. Excellent tech support.

    (I crosspost,atl.general)
    TheNIGHTCRAWLER, Jul 28, 2005
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  2. Follow-up.
    Dell customer-support makes a save. Their support was actually able to
    make a command decision involving a corporate account -money- and save
    their sales dept's innocent mistake. I put the offer on the table to
    salvage relations. 5 minute resolution to the little things that can
    make or break a company.

    Dell passed muster.

    (Resolution required IT dept. intercept. Resolution in under 5 minutes
    is not bad. They need to update their auto-phone directory. Failed in
    the replacement parts category.)
    TheNIGHTCRAWLER, Jul 29, 2005
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    KenStahl Guest

    KenStahl, Jul 29, 2005

    Ben Myers Guest

    It all sounds pretty vague to me... Ben Myers

    Ben Myers, Jul 29, 2005
  5. Making anything vague is not a thing I do. Ever. Would you like to
    know more?

    (I do not bullshit and I do not play around. Dell support groups have
    been given what is required.)
    TheNIGHTCRAWLER, Jul 30, 2005

    Ben Myers Guest

    Fact is that I have no clue as to what the brouhaha with Dell was all about,
    based on what was posted. On blind faith, I'll believe something took place,
    but what?? ... Ben
    Ben Myers, Jul 30, 2005

    KenStahl Guest

    Don't expect much...
    TheSPERMTRAWLER is a retard.
    KenStahl, Jul 30, 2005
  8. Every single post you've ever made is vague, incomprehensible,
    unintelligible, disconnected, meaningless bullshit (shall I go on?)
    Not only no; --> H E L L N O ! <--

    <snipped incohesive rambling>
    MØØÑ «°» JËLL¥, Jul 30, 2005

    KenStahl Guest

    Every single post you've ever made is
    The kornholer has a limp dick.
    He's an impotent worm.
    He has 3 cyber friends.
    His 3 cyber friends have 3 cyber friends.
    They're making a movie:
    Revenge Of The Turds.
    KenStahl, Aug 1, 2005
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