First Build Nightmare with Soyo Dragon II Platinum Edition (SY-P41875P) - I need help!

Discussion in 'Soyo' started by tsc_2003, Dec 8, 2003.

  1. tsc_2003

    tsc_2003 Guest

    Hello everyone,

    This is my first time building my own system from scratch. Here is
    what I bought to build it:

    VGA ASUS|V9480TVD 128MB TI4800SE8X 1 (OEM) $161.99
    CPU P4/3.0CGHz 800M 478P/512K HT RTL 1 $269.00
    MB 875P SY-P4I875P SOYO RTL 1 $185.00
    SOUND BLASTER|AUDIGY 2 ZS PCI RTL 1 $83.00
    DVD ASUS 16X DVD-E616P1 R 1 $33.99
    POWER SUPPLY|ANTEC SL400 400W RTL 1 $60.00
    MOBILERACK IDE KF-20 W1FAN RET 2 $19.98
    DDRAM 512MB|64X72 PC3200 C3 CRUCL% 2 (OEM) $240.00

    Total: $1052.96

    Note: The memory seems to be "Crucial" brand, not just shipped from
    Crucial, the company (if the labels are to be believed). I stopped
    using the mobile racks on the advice of a local techie who had
    concerns about my two 120 gig Maxtor 7200 RPM hard drives overheating.
    And by the way, I researched all of these components and their specs
    thoroughly before purchase (from newegg.com) to ensure their
    compatability. Obviously that was not sufficient.

    My one-sentence "sob story" is that I am on a fixed income (I'm on
    disability) and it took me a very long time to save up this money. Now
    I have a pile of "high-end components" as one tech called them, and no
    matter what I do, I can't get the system to stop freezing - usually
    within a few minutes after logon, but once it ran for 7+ hours before
    locking up. Another time, 2+ hours. I admit that I am lost as to what
    direction to take now. I have read a great number of posts to this
    group and I am overwhelmed by all of the variables that seem to be
    involved in getting this motherboard to work with other components, as
    well as concerns with the quality of the boards in light of Soyo's
    manufacturing practices, etc. What should I do next? Call or email
    Soyo? Try suggestions that will hopefully be generated by this post?
    Both? And perhaps I should have it checked out by the local repair
    shop - I don't know! All I do know is that I am 100% determined to
    make this system work, no matter what I have to return, repair,
    replace, rearrange, install, uninstall, etc. I've waited too many
    years and spent too much money now to let this system sit useless
    somewhere in my closet.

    Any suggestions would be (quite obviously) most welcome!



    P.S. I apologize if this post was a bit long. I do go on at times.
    Also, I realize that it has been short on details as to what I've done
    so far to remedy the situation. I will, of course, provide any details
    requested in replies to follow.
     
    tsc_2003, Dec 8, 2003
    #1
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  2. tsc_2003

    ranchhand Guest

    Hang on, it's darkest just before the dawn! It sounds like you are
    booting into your operating system okay, so that's a big plus. If
    your system sometimes runs several hours before freezing, that's
    actually another plus.
    The most common causes of random freezes in my experience are:
    that you have two sticks, so pull one and run your unit for a few
    days. If you still have freezes, change it out for the other one. If
    your freezes stop, you found your problem. Also try changing slots
    with the single stick. I have had the experience of a stick of RAM not
    working in center slot, works fine in the end slot. Why? Who knows!
    There is also a free program you can download and it tests your
    memory-memtest. But change-out is the quickest and easiest. Also pay
    attention to what you are running at the time of freeze. If it is a
    high-demand program like computer games that triggers the freeze, it's
    almost certain memory probs. If you can run low-demand proggies like
    Word or Exel for days with no problems, ditto. OR does it only freeze
    when you are on the internet, otherwise okay? Another clue there.
    running DirectX9 from Microsoft. Sometimes certain video cards will
    conflict, so check to see if there are complainst of your make video
    card causing freezes. Forums like this one are an excellent source.

    Well, this will get you started. I am sure others here have good
    suggestions.
    Don't worry, you will find the problem and learn a lot in the
    meantime. From what you describe, you have a pretty good system that
    runs well, we just have to find the bad guy causing the problem.
     
    ranchhand, Dec 8, 2003
    #2
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  3. tsc_2003

    Woobie Guest

    Try this:
    Go into bios and where it has settings for your cpu, there should be a
    "/#" called the "divider." I believe it sets ratio speeds for the clock
    multiplier. Change it to "/5."
    Also, make sure your ram is compatible. There have been many problems
    with ram and Soyo boards. You might want to read these newsgroups or go to
    their site. Since I haven't had that problem myself, I can't remember what
    people were doing to resolve it.
    Lastly, try turning down the gpa multiplier to 4x or 2x. Mess with the
    antisopic (sp.) settings in the video driver's properties area. There are
    other settings there you can mess with too.
    Oh ya, switch out parts with some known good parts until you isolate the
    problem. Try your parts in a working PC. This last recommendation is alright
    if you have plenty of time on your hands. Like someone said, at least it
    boots and runs an OS. The problem you're describing isn't too uncommon and
    sounds somewhat resolvable.
    The previous post had some good recommendations.
    Joe
    similar header. In there will be the temperature readout of your CPU. It
    shouldn't be above 65C and that is extreme end. My unit is set to shut down
    at 70, but I am running AMD chip.
     
    Woobie, Dec 9, 2003
    #3
  4. Divider needs to be "4" NOT 5

    133 x 4 = 533
    multiplier of 23 to get 3ghz
     
    Erik the Bold, Dec 10, 2003
    #4
  5. tsc_2003

    Aaron Dinkin Guest

    Well I had a similar problem (Or so I thought... Regardless... Keep reading)

    I have to ask you several things:

    1) Did you check the SOYO site for updates and revisions for:

    A) The BIOS
    B) Any and ALL DRIVERS for your MB
    You CANNOT just use the CD for drivers because by the time you get
    the MB the DRIVERS are usually outdated (if the product is new and such)
    2) Did you read the MANUAL?

    Okay, you said the system boots right: " I can't get the system to stop
    freezing - usually
    Well this sounds like a driver issue to me, and I'll tell you be, I had
    a similar problem so you know what I did?

    I had to go on the SOYO site go to downloads found my MB and clicked ALL
    downloaded all the NEW drivers and what do you know??? VIA 4in1
    DriverPackUpdate (or something like that) Para:Install this if your
    system exibits instability and constant and reoccuring freezing...

    Infact the MB Manual talks about this:::

    " STABILITY ISSUE: MY SYSTEM INTERMITTENTLY LOCKS UP, VERY UNSTABLE

    1) CHECK THE CPU TEMP IT MIGHT BE OVERHEATING CHANGE THE CPU FAN
    2) DO NOT OVERCLOCK YOUR CPU
    3) CHECK THE SPECIFICATION OF THE MEMORY MODULE MAYBE THE M/B DOES NOT
    SUPPORT IT
    4) GO TO BIOS SETUP AND LOAD FAILSAFE SETTINGS PLEASE CHECK IF THE
    SYSTEM PERFORMANCE IN THE BIOS SETUP IS SET TO TURBO/MAXIMUM
    5) CHECK WEBSITE FOR LATEST BIOS UPDATE
    6) CHECK WEBSITE FOR FAQS REGARDING INSTABILITY ISSUE
    7) CHANGE THE MEMORY MODULE OR CPU
    8) THE POWERSUPPLY MIGHT NOT HAVE ENOUGH WATTAGE TO SUPPORT ALL THE
    PERIPHERALS IF YOUR SYSTEM HAS OTHER PERIPHERALS CONNECTED LIKE CDRW
    EXTRA HDD ETC DISCONNECT HEM
    9) INSTALL VIA 4 IN 1 DRIVER

    hope this helps

    ~7~

    ---Snail
     
    Aaron Dinkin, Dec 30, 2003
    #5
  6. tsc_2003

    Jim B. Guest

    Woobie WAKE UP,

    This board is an INTLE board there is no CPU Divider, there is the CPU
    clock ratio but this is fixed and auto detected from the CPU installed
    in the board. The only settings for the CPU is for Front Side Bus
    Speed which on this board with his CPU should be set to 200 if he has
    it set to Manual or if set to Auto it will detect it all by itself.
     
    Jim B., Dec 30, 2003
    #6
  7. tsc_2003

    Jim B. Guest

    Sir,

    Just to let you know, the SY-P4I875P is an excellent board. But you
    need to give us more information so we can help you out. You listed
    all the parts you bought but you left out some very important
    information. Such as where the two Maxtor hard drives are connected.
    Also which operating system your running on the board. On the memory
    just which DIMM slots are the memory located and how you have the
    memory timings set.
     
    Jim B., Dec 30, 2003
    #7
  8. tsc_2003

    Jim B. Guest

    Snail,

    Did you READ the Manual? This board is an INTEL board there are no VIA
    4 in 1 drivers for it. Your suggestion on downloading the latest
    drivers is good. But there are many things he needs to tell us if he
    wants a real answer for his problems.
     
    Jim B., Dec 30, 2003
    #8
  9. tsc_2003

    Mark Johnson Guest

    Those are really not such bad retail prices, to begin with. You could
    probably get cheaper, on the web, but maybe not by much. I think some
    are unloading the 41785PE on ebay for $160. But you don't know if it's
    a retail return, or what, and may be damaged by the former customer.

    I like these, too. I have some old 30-40G HD with old OS from busted
    computers. So I can put them in the bay, for 'file sharing'/backup.

    C3? That's the latency?

    You'd probably want those down in the 'belly' of the box, in those
    clips on channels. You need two 120 Gig? Why not skip RAID and just
    run one as IDE off IDE 3?

    Did you install the HW monitor. Maybe it's overheating somehow, though
    I can't see why, or from what.

    The HW monitor on my machine is showing 255C for the case temperature.
    Since I'm not seeing any fireballs coming out of the back, and the
    desktop still hasn't melted, I'm a bit suspicious of that number.

    What do you mean? What "manufacturing practices"?

    Fastest two cards of memory you can find. Some say only Corsair works.
    If so, maybe consider another mobo that isn't so 'picky'. But if you
    can return all this stuff for other stuff, you're set. If you're not
    too careful about price, and don't want to hold out for just the right
    ebay auction (and some of those can get out of hand), you could be up
    and running by the weekend, maybe just not with the same components. I
    don't know. I've seen an aluminum box, with 420 power, and clear side
    panel with built-in far, for about 80 bucks. I like the soho black box
    I've got. Chinsy, but lightweight. And it's the light weight, I like.
    I'm not crazy about soundblasters, either, from back 'in the day'.
    You've got the stuff, there, for full on software synths and effects.
    Just click in the system, multimedia on put the volume control in the
    system tray, and you're set. I went in to the registry and killed the
    run or runonce entry for the cmedia mixer. That thing was UGLY.

    You can get running by the weekend, if retailers have what you need.
     
    Mark Johnson, Jan 8, 2004
    #9
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