Front USB ports not recognizing Rio MP3 player on A7N8X non deluxe

Discussion in 'Asus' started by MM, Dec 28, 2003.

  1. MM

    MM Guest

    I have a new Rio Nitrus MP3 player. When I plug in into the front USB ports, I get an error in XP saying the USB device is not recognized. If I use the USB ports mounted on the back of the motherboard, they detect it just fine.

    Anyone have any ideas why this is??
     
    MM, Dec 28, 2003
    #1
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  2. MM

    MM Guest

    also, I can use the front USB ports with any of my other USB devices. Mouse, joystick, gamepad and scanner.

    They are all detected and work fine
    I have a new Rio Nitrus MP3 player. When I plug in into the front USB ports, I get an error in XP saying the USB device is not recognized. If I use the USB ports mounted on the back of the motherboard, they detect it just fine.

    Anyone have any ideas why this is??
     
    MM, Dec 28, 2003
    #2
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  3. MM

    Fiddler Guest

    Is the Rio USB2 or USB 1 ?
    Are all the others USB 2 or USB 1?
    Do you have Windows XP and SP1 installed?
    If not then you have no USB2
     
    Fiddler, Dec 28, 2003
    #3
  4. MM

    Fiddler Guest

    Also it could be the front ports are wired different to the others
     
    Fiddler, Dec 28, 2003
    #4
  5. MM

    Fiddler Guest

    In the BIOS is USB2.0&USB1.1 enabled?
    Or is it just USB1.1 OR USB2.0?
     
    Fiddler, Dec 28, 2003
    #5
  6. MM

    Fiddler Guest

    "USB devices. Mouse, joystick, gamepad and scanner."
    Are all those USB 2.0 or are they all USB1.1, or are they mixed?
    are the front usb ports connected to the motherboard header correctly?
    All ten wires, all 8?
    9?
     
    Fiddler, Dec 28, 2003
    #6
  7. MM

    Fiddler Guest

    What case is it?
     
    Fiddler, Dec 28, 2003
    #7
  8. MM

    MM Guest

    answers to your questions

    Antec Case
    Using 8 wires, the 9th didn't need to be connected
    the RIO is USB 2.0
    1.1 and 2.0 is enabled in the BIOS
    XP Pro w/SP1 and all updates
    All other devices are 1.1

    Is it possible that the header that the front USB ports are plugged into is
    not USB 2.0??
     
    MM, Dec 28, 2003
    #8
  9. MM

    Ed Guest

    Could be, but I still got USB 1.1 speeds out of my front ports with no
    errors except WinXP would pop up a dialog when I would plug in my Archos
    20GB MP3 Recorder (USB 2.0/1.1 device) and say something like, "High
    Speed device connected to slow port".

    I called ANTEC 1-800# and they sent me a new front USB/Firewire part for
    my Antec SX-1040BII, I replaced it and now my USB 2.0 devices all work
    at full speed from the front ports.

    Ed
     
    Ed, Dec 28, 2003
    #9
  10. MM

    Beemer Biker Guest

    I have the same problem with A7M266-D, it appears the front panel usb header
    does not supply enough power to run my RIO-500. The computer either reboots
    or does not recognize the RIO. The rear panel works o.k. and a powered hub
    on the front works o.k. I read somewhere that selecting a different source
    of power for the USB +5 can make a difference. Try setting the jumper to
    +5VSB instead of the default +5.
     
    Beemer Biker, Dec 28, 2003
    #10
  11. MM

    Fiddler Guest

    Front ports are USB2.0 or USB1.1 .
    There is no such thing as USB2.0 or USB1.1 only ports
    Connected to that board they are USB2.0 or 1.1 depending on bios settings.
    I had a 1 non working and a 1 working front USB port on my Antec SLK3700BQE
    case.
    The contacts in one port were bent up and so there was part contact.
    Antec sent me a replacement front port board and that fixed it.
     
    Fiddler, Dec 28, 2003
    #11
  12. MM

    Fiddler Guest

    It's not a case of the front port header not supplying enough power because
    that is common problem on a few boards.
    To prove or dispove that all you have to do is reconnect the rear ports (on
    the plate)to the header instead of front ports(after all, that is where they
    connect to if you do not have front ones.
    Then plug the Rio in and see if it still happens.
    If it works ok like that(it should not as it is connected to the same header
    as the front ports were)then something is up with the front ones.
    Has that been tried?
    Not the four onboard ports, the two on the plate(when connected to the
    header)
     
    Fiddler, Dec 28, 2003
    #12
  13. MM

    MM Guest

    I'll try that later...good suggestion.
     
    MM, Dec 28, 2003
    #13
  14. MM

    Fiddler Guest

    1.unplug all other things that use USB
    2.Reconnect the two USB ports on the plate to the usb header.
    3.Plug the Rio into each port in turn, ending with the two on the
    plate(bracket)
    4.If it worked in those(on plate), unplug, reconnect the front ports to the
    header,plug in the Rio (try each front port).
    5.If it works then leave it in, connect all the other USB items and then see
    what happens.
     
    Fiddler, Dec 28, 2003
    #14
  15. MM

    Fiddler Guest

    No probs
     
    Fiddler, Dec 28, 2003
    #15
  16. MM

    Fiddler Guest

    Not enough current could also be the problem if you have a lot of other
    things connected.
    Also make sure the power management box is not checked(ticked)in the USB hub
    settings.
     
    Fiddler, Dec 28, 2003
    #16
  17. MM

    MM Guest

    all of the other items I mentioned are only plugged in when used. I don't
    have anything I leave plugged in
     
    MM, Dec 28, 2003
    #17
  18. MM

    Ed Guest

    Yes, as long as the BIOS/Mobo supports 2.0. USB 2.0 is forward and
    backward compatible with USB 1.1. A 1.1 device plugged into a 2.0 socket
    will work but only at 1.1 speed.
    I never said they were, but that doesn't mean that there wasn't
    something wrong with the way Antec originally designed their front USB
    port modules, the only difference I can see is it looks like they
    changed a few capacitor values on the newer modules, other then that
    they seem to be identical.

    Cheers,
    Ed
     
    Ed, Dec 29, 2003
    #18
  19. MM

    MM Guest

    I found my set of USB ports for the expansion slot and plugged them into the
    header the front ports were using and it works fine.

    Guess I need to contact Antec and see if I can get a new set of ports for
    the case.
     
    MM, Dec 29, 2003
    #19
  20. MM

    Fiddler Guest

    That's what I had to do.
    Mine were messed up(contacts not making contact for each one).
    The problem could be the ports, could be the wires to them, could be the
    small board, or all of those.
    Trouble is Antec has two or three different types of wires to those front
    ports.
    In my manual(for case) it says ribbon cable, on my usb front ports it is the
    twin cable with 8 wires to one connector(as on the connector for the rear
    ports on the plate).
    My case is the SLK3700BQE.
     
    Fiddler, Dec 29, 2003
    #20
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