GA-7N400 Pro (R2) Hard drive issues with third board !!!

Discussion in 'Gigabyte' started by Ranay, Jun 25, 2005.

  1. Ranay

    Ranay Guest

    Good Grief !!!

    Does anybody know what is going on here?

    This is my third, yes, that's right, THIRD! GA-7N400 Pro (R2) that will not
    read any of my 6 Maxtor hdds !!!!
    Has anyone a clue as what it is I need to do to get these little bums to
    read ANY hdd?
    I've switched cables and even had one board tested with my configuration
    before I bought it !!!

    HELP !!!!!!!!

    Ranay
     
    Ranay, Jun 25, 2005
    #1
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  2. if the drive worked with the board in another system, but not in yours,
    even with new "data" cables. I would suspect the power supply to the
    disk drives.

    if either of the voltages to the drives is out-of-spec, then the
    motherboard
    would be unable to detect the drives. A volt-ohm meter or replacement
    power supply (or just the cable supplying the discs) should be able to
    verify if this is the cause of the problem.

    Bill
     
    william.arnold.sr, Jun 25, 2005
    #2
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  3. Ranay

    Ranay Guest

    Bill:

    I have two systems with the same issue.
    One has a brand new Kingwin 450w and the other, a brand new Enermax 450w.
    I'm getting readings that the drives are getting power because they're
    spinning up.
    Not only that, when I put the drives into one of my ABIT systems with an
    older Enermax 350w psu, they read fine.
    Oddly, the start up screen tells me that the drives are NOT there when
    they're unplugged.
    The power supplies that I've used are:
    A new Enermax 500w, a two year old TTGI 500w, and (2) brand new Kingwin 450w
    supplies.
    The system that works is running an older (about 4 years old) TTGI 500w.
    I've got (3) GA-7N400 boards, 6 new hard drives, 12 new memory sticks and 5
    psus to work with .....
    Any combination of the above does the same thing !!! ...
    "Primary Master Hard Disk Fail"
    "Primary Slave Hard Disk Fail"
    All the drives read on IDE3 but none will take W2k .... "Error Code" (no
    hard drive)
    This is the most bizarre thing that I've encountered.

    Ranay
     
    Ranay, Jun 25, 2005
    #3
  4. Ranay

    Alpha Maile Guest

    Are you sure your MEMORY is O.K.??? Have you tried running a good
    MEMORY TESTER to check.

    This may sound like/may be a long-shot BUT I just had a friend tell me
    that HE thought he had a bad MB because *all of a sudden*, after
    running for several months, he started experiencing (reported) HD/Boot
    Failures he attributed to a mad MB/MB Controller. So, he wan out and
    bought a replacement board, moved the CPU and memory over and STILL
    had problems. So he thought to finally run a checker and GUESS
    WHAT.....????

    Anyway, he retried the suspected bad board with memory that tested
    GOOD and everything was fine...

    In 'The Olde Days', there used to be hardware based parity checking in
    PC/with old PC memory but today it ain't done much anymore (cost
    issues, plus the fact that memory is pretty reliable) but mem errors
    do occur and DEPENDING WHERE THEY ARE, they can manifest themselves is
    STRANGE WAYS...

    Anyway, you might just think about running a checker.
     
    Alpha Maile, Jun 25, 2005
    #4
  5. Ranay

    Ranay Guest

    "In 'The Olde Days', there used to be hardware based parity checking in
    PC/with old PC memory but today it ain't done much anymore (cost
    issues, plus the fact that memory is pretty reliable) but mem errors
    do occur and DEPENDING WHERE THEY ARE, they can manifest themselves is
    STRANGE WAYS..."

    Alpha Maile:

    Thanks for the advice ...



    Could be one of the sticks is bad, but I doubt it.

    Here's the situation with the memory ...

    All are new Crucial.

    The ones in the this system are about 20 months old.

    All are DDR 400, pc3200 - 512mb - CL=3 (Country of origin UK)

    I started with one stick at a time and tried each stick individually in the
    subject mbs.

    I installed the same sticks in the ABIT system and all works fine.

    All the psus work in the ABIT system and do everything else they're supposed
    to do.

    All the Maxtors are new.

    They read in the ABIT system, but I did not try to install W2k on the new
    drives in that system.

    The only conclusion I can come up with is something is not right with the
    Gigabyte mbs.

    Puzzling to say the least.



    The GBT techs tell me my configuration works when they test them in their
    facility.

    By the way - (2) of the boards have been to GBT twice, but they will not
    tell me how they got them to work !

    Could be they are using a psu, memory or something that differs slightly
    from mine.

    Wouldn't matter because this system works ....

    The third board was "said" to be tested with my configuration before
    shipping ... yeah, ok.



    (The ONLY difference between the issue mbs and this one is that this one has
    a 500w psu in lieu of a 450w or 470w)

    Actually, I had a 450w in this system to begin with, but after adding extra
    fan controllers I bumped up to 500w.

    Could 30w or 50w make a difference in the hdd spin up?

    Who knows?



    Ranay
     
    Ranay, Jun 25, 2005
    #5
  6. Ranay

    Mal Guest

    Just a possibility but it could be your memory isn't compatible with the
    board? .. also is S.M.A.R.T enabled on the m/b? if your drives don't
    support
    it then it could be that throwing up the failure message?

    do the drives partition / format ok on the systems that do "see" them?

    btw the drives spinning up only proves the 12v supply to the motor, not
    the
    5v supply to the controller board

    Mal
     
    Mal, Jun 26, 2005
    #6
  7. Ranay

    Ranay Guest

    "Just a possibility but it could be your memory isn't compatible with the
    board? .. also is S.M.A.R.T enabled on the m/b? if your drives don't
    support
    it then it could be that throwing up the failure message?"

    do the drives partition / format ok on the systems that do "see" them?

    Mal:

    Thanks ...

    Memory modules ...

    The 4 sticks are single sided, Crucial, pc3200, 512mb, CL=3
    The same modules that are in the working system.
    They show "ok" in the start up screen and the memory LED is on.

    S.M.A.R.T. is disabled ... It shows up as well in the continuing start up
    screen.
    I can not find it in the BIOS to enable it (BIOS is FK on one board and FF
    on the other)
    On the system that works, I couldn't find it either. (guess it doesn't
    matter with that mb)

    The drives can be partitioned through the working system.
    I reformatted 3 of them through my USB hot swap box yesterday.
    They all can be read as long as I signature them, then format them as
    Primary Partition.
    Curiously, when I opened them, the formatting had somehow been changed from
    the original.
    They were oddly formatted with something like:
    "FRM_VOL1" ... If I remember correctly, and no drive letter.

    I'm completely baffled ...

    Ranay
     
    Ranay, Jun 26, 2005
    #7
  8. Ranay

    henny Guest

    What did you use to prepare these drive for use?
    I use both Ver1 and Ver2 of the 7N400 and have had zero problems with any
    drives or drivers.
    I use MAXBlast4 to fdisk,format and prartition if I want more that one
    partition.
    On occasion I go to to the XP Disk Management and ask it to prepare the
    drive.
    Henny
     
    henny, Jun 26, 2005
    #8
  9. Ranay

    Ranay Guest

    "What did you use to prepare these drive for use?
    I use both Ver1 and Ver2 of the 7N400 and have had zero problems with any
    drives or drivers.
    I use MAXBlast4 to fdisk,format and prartition if I want more that one
    partition.
    On occasion I go to to the XP Disk Management and ask it to prepare the
    drive.
    Henny"

    henny:

    I'm using W2k Pro ...
    Maxblast4 does not recognize the drives either.
    It says that the drives are not Maxtor ????

    Ranay
     
    Ranay, Jun 26, 2005
    #9
  10. Ranay

    Ranay Guest

    henny:

    By the way, this is interesting.
    Maxblast4 reads my DVD as master and my CDRW as slave.
    They are on IDE 2 !
    That's why Maxblast4 can not format the hdds ...
    And ... when I use IDE 1 for the DVD and CDRW they read as scrambled letters
    and symbols.
    There must be something crossed between the IDE 1 & IDE 2 headers
     
    Ranay, Jun 26, 2005
    #10
  11. Ranay

    jpsga Guest

    Assuming both EIDE1 and EIDE2 ( Gigabyte calls the Primary and secondary)
    are Enabled in the BIOS.
    Assuming the drive is jumpered correctly. No ChipSelect.

    Assuming a ATA133 cable

    Assuming you are using the lime green 40 pin board connector that is next to
    the FDD (black)
    connector. Not 3 or 4.

    Assuming you are using the Maxtor Installer Disk.

    Assuming the BIOS detects all the drives in the correct locations and Auto
    is set.

    You should be able to format in DOS booting from the Floppy you made from
    MAXBlast4.

    JPS
     
    jpsga, Jun 26, 2005
    #11
  12. Ranay

    Ranay Guest

    "Assuming both EIDE1 and EIDE2 ( Gigabyte calls the Primary and secondary)
    are Enabled in the BIOS.
    Assuming the drive is jumpered correctly. No ChipSelect.
    Assuming a ATA133 cable
    Assuming you are using the lime green 40 pin board connector that is next to
    the FDD (black)
    connector. Not 3 or 4.
    Assuming you are using the Maxtor Installer Disk.
    Assuming the BIOS detects all the drives in the correct locations and Auto
    is set.
    You should be able to format in DOS booting from the Floppy you made from
    MAXBlast4."

    JPS


    Thanks JPS:

    Both IDE 1 & IDE 2 are enabled.
    (Ctrl - F1 shows that they are, in the BIOS)
    The drives are jumped master / slave.
    Interestingly, the system I'm writing on is set as "cable select" (no
    issues, runs like a charm)
    The cables are ATA133 (high performance? - the ones that Gigabyte sends with
    their boards)
    Black is on the master, gray on the slave and green on the mb.
    Drives are OEM - no installer disk (just like the system I'm writing on)
    "Auto" is set, but the BIOS does not recognize any of the hdds.
    (Curiously, when I plug the opticals into IDE 1 they post as scrambled
    letters and symbols)
    MAXBlast4 says that the hdds are not Maxtor !!

    I have no idea what's going on inside these 2 little darlings.

    Ranay
     
    Ranay, Jun 27, 2005
    #12
  13. Ranay

    Alpha Maile Guest

    (Forgive me if this has been tried/mentioned before - didn't have time
    to read all the messages in this thread IN DETAIL but: )

    You stated: "...will not read any of my 6 Maxtor hdds !!!!"

    Is there any chance that you could try a drive OTHER THAN a Maxtor
    (Brand) to try and see if that works or maybe that the problem is not
    (or is) unique to maxtor...???
     
    Alpha Maile, Jun 27, 2005
    #13
  14. Ranay

    Alpha Maile Guest

    I'm not sure what to suggest that maybe you haven't already tried but,
    a METHODICAL approach/check list:

    1. Are you ABSOLUTELY SURE that you are running the correct BIOS's
    in/for the MB? I have 3 of these board also (a Rev. 1 and two Rev. 2s)
    and they work just fine/haven't checked lately BUT just maybe a wrong
    BIOS update was done...???

    Did yoou UPDATE the BIOS from the one which came with the board?

    2. Use the 'standard' BIOS defaults, at least initially. Don't 'mod'
    anything. Use the 'safest defaults' possible.

    3. Strip everything out of the machine except the video card.

    4. Try and get ONE drive working on IDE 1 as Master. First try jumping
    as master; then try cable select.

    5. If that desn't work, try another cable.

    6. If that doesn't work, try a second Maxtor drive.

    7. If that doesn't work Repeat 4 thru 6 on IDE2.

    8. If that doesn't work, repeat 4 thru 6 on IDE 3 (Turn on 3+4 in
    BIOS).

    9. If that doesn't work, repeat 8 on IDE 4.

    10. If that doesn't work, try 4 thru 6 with ANOTHER brand drive/ANY
    drive.

    11. If that doesn't work, Repeat 4-6 with a CD-DVD drive.

    12. If that (still) doesn't work, try a different video card.

    Important: ***work with only ONE drive/device at a time!***

    If you try all the above and IF you can get a non-Maxtor drive
    recognized by the BIOS, then for some reason (I guess) the MB just
    doesn't 'like' Maxtors...

    If you try ALL the above and can't get ANYTHING recognized (HD or
    otherwise) on IDE 1 or 2 (but perhaps CAN on 3 or 4), then I would say
    you have a MB issue...
     
    Alpha Maile, Jun 27, 2005
    #14
  15. Ranay

    jpsga Guest

    Well, until the BIOS finds the drive not much is going to happen.
    Assuming no bent or broken pins and nothing installed backwards (and you
    are getting power to the drives) that leaves the drives or the BIOS.

    You can F8 and use the other BIOS.
    Yon can take Alpha's idea and move one master drive over to IDE3 and Enable
    the Onboard H/W Raid but set the GigaRAID Function for ATA. Here you might
    have to Ctl-H to see what it found.

    Looks bad for the drives.
    JPS
     
    jpsga, Jun 27, 2005
    #15
  16. Ranay

    trainman Guest

    I have this board (rev1) and have two Maxtors, 160 and 200 gig that
    work just fine.

    I just finished reading the PDF that is on the "MAXBLAST" disk that
    comes with the HD's. If you got naked OEM dirves without the CD get
    hold of your supplier or the local computer shop get the CD.

    It pretty much covers your problem and how to fix it with the supplied
    software on the CD.
     
    trainman, Jun 27, 2005
    #16
  17. Ranay

    Heiko Polig Guest

    Alpha Maile wrote:

    I dont't think that it is a problem with the Maxtor drives.
    I have a 7N400PRO2 working fine with 4 different maxtor drives on
    IDE1, IDE2 and IDE3 and 4 as a raid 0. No problems at all.
     
    Heiko Polig, Jun 27, 2005
    #17
  18. Ranay

    Alpha Maile Guest

    I agree. I don't think it is with Maxtor HDs (specificaally) EITHER
    BUT, at this point, I think he should try to get SOMETHING/ANYTHING
    working on IDE 1 or 2 (in terms of HDs).

    And with that thought in mind, there's nothing like striping things
    down to 'basics' and *being methodical*.
     
    Alpha Maile, Jun 28, 2005
    #18
  19. Ranay

    Ranay Guest


    Alpha Maile:

    Tried a older 40gb ATA100 Seagate today ....
    Jumped the cmos, switched cables a couple of times ...
    Guess what?
    Not recognized on IDE 1 but does wonders on IDE 2 except take W2k.
    Error message - Inaccessible Boot Disk. (on IDE 2 as single hdd)
    Looking for my Seagate install CD ...

    Somebody mentioned a Maxtor retail package CD for installations.
    Would this be the PowerMax .ISO image available on the Maxtor site?

    Ranay
     
    Ranay, Jun 28, 2005
    #19
  20. Ranay

    Alpha Maile Guest

    Again - I haven't been following this thread as closely as maybe I
    SHOULD before commenting BUT, here's *A* 'Bottom Line'.

    1. You shouldn't need to do ANYTHING ***special*** to get an HD
    DETECTYED/RECOGNIZED by the MB's *BIOS* on IDE 1 or 2, beyond simply
    making sure they are turned ON by selecting and loading system-wide
    defaults in the BIOS. You DON'T need to use ANY vendor software for
    this. The BIOS will either detect it or it won't. The SW is typically
    used only for Diagnostics OR to make it easy to 'prep' the drive for
    use by the/an OS; NOT (necessary for) the HW.

    2. IF YOU CAN get *an* HD (of ANY make/kind) *detected* by the BIOS at
    boot time on *either* IDE 1 OR ('STRONG 'OR'') IDE 2 but NOT on the
    other, then, that other is prob. 'bad' in some way.

    3. The same is true if you include IDE 3 and 4 (may need to explicitly
    turn on in the BIOS),. If you can get an HD recognized on ANY of IDE
    1, 2, 3 or 4 and then all you do is move the cable on the MB to
    another IDE port and it don't work, well... that port (esp. if it's 1
    or 2) is likely bad.
     
    Alpha Maile, Jun 28, 2005
    #20
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