Good News/Bad News Mountain Lion Installation

Discussion in 'Apple' started by Douglas C. Neidermeyer, Jul 27, 2012.

  1. I went 1 for 2 on ML installation upgrade from Lion. My 2009 Macbook
    install was seamless: click install, sit back, enjoy a cold beer.

    iMac not so good: download, hit install, process starts, dark gray apple
    appears, uh oh-- an unwanted visit from Col. Panic and his grey screen
    of death-- full page of hex dump, "restart your computer" messages.
    Replayed this scenario a half dozen times and finally called Apple.

    Tech support guy answers with NO hold time, takes my info, unfortunately
    says my machine is beyond free phone support period-- but helps me out
    anyway! Ended up escalating to level 2 support who eventually suggested
    some 4 finger key-press and chicken-dance at power-up...and the
    installation then proceeded to completion.

    Since yesterday, I've had a few lumpy restarts but things seem to be
    smoothing out.
     
    Douglas C. Neidermeyer, Jul 27, 2012
    #1
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