Help keyboard problem with a Toshiba Satellite 2450 Laptop

Hi:

I have a relatively new Toshiba Satellite 2450 laptop.

Awesome machine! But....

I purchased several of these laptops a few months ago. All of the laptops
came equipped with Windows XP Home edition (I think that's what it was).

For various reasons (mostly to do with network Domain issues) three of the
laptops were upgraded to XP Pro. On two of these machine the OS was
upgraded to XP Pro; the third machine had a wipe and clean install of XP
Pro.

Here's the weirdness.....

On the two laptops that were upgraded to XP Pro, the keyboard is
intermittent. That is, when typing rapidly, the keyboard occasional stops
responding, the missed characters are not cached, they are lost. The
problem appears randomly, but it can be forced to happen if the Synaptics
touch pad is touched while typing. This would lead one to believe that the
touchpad is causing the problem, but I disabled the touchpad (at least in
windows) but the problem is still there. I am using the latest release
(including patches where applicable), of all drivers, OS, and Bios.

The problem does not exist on the two laptops that were not upgraded or on
the third laptop that had a clean install of XP pro.

Anyone else experiencing this problem and found a solution?

Thanks for any advice.

 

Ive had two Toshibas; and have never had a problem like that...

Hope things work out, I'd offer advice but i;'m clueless

mike

www.miketheteacher.com