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Help: Toshiba Satellite 2450 Keyboard problme

Discussion in 'Laptops' started by dabuckto, Aug 28, 2003.

  1. dabuckto

    dabuckto Guest


    I have a relatively new Toshiba Satellite 2450 laptop.

    Awesome machine! But....

    I purchased several of these laptops a few months ago. All of the laptops
    came equipped with Windows XP Home edition (I think that's what it was).

    For various reasons (mostly to do with network Domain issues) three of the
    laptops were upgraded to XP Pro. On two of these machine the OS was
    upgraded to XP Pro; the third machine had a wipe and clean install of XP

    Here's the weirdness.....

    On the two laptops that were upgraded to XP Pro, the keyboard is
    intermittent. That is, when typing rapidly, the keyboard occasional stops
    responding, the missed characters are not cached, they are lost. The
    problem appears randomly, but it can be forced to happen if the Synaptics
    touch pad is touched while typing. This would lead one to believe that the
    touchpad is causing the problem, but I disabled the touchpad (at least in
    windows) but the problem is still there. I am using the latest release
    (including patches where applicable), of all drivers, OS, and Bios.

    The problem does not exist on the two laptops that were not upgraded or on
    the third laptop that had a clean install of XP pro.

    Anyone else experiencing this problem and found a solution?

    Thanks for any advice.

    dabuckto, Aug 28, 2003
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  2. dabuckto

    Pascoe Guest

    Hey there,
    i am experiencing the exact same symptoms! i thought i was the only
    one :eek:)

    i too have xp pro, upgraded from xp home. unfortunately i dont have a
    fix for this, i have a mate who works for toshiba and asked him to ask
    tech support if they know about this, but they dont. And so can only
    suggest full install xp pro :eek:(

    if you come across a fix PLEASE let me know too

    very strange problem ...
    Pascoe, Sep 2, 2003
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