Hitachi hts424030m9at00

Discussion in 'Dell' started by Deodiaus, Jul 29, 2009.

  1. Deodiaus

    Deodiaus Guest

    I have a 6 yr old Dell inspiration 2200 but my HD [hitachi
    hts424030m9at00] died.
    1) I got an adapter and plugged it into another desktop. It is
    detected by the bios, but not by WinXP. Are there any good
    recommended web sites which might discuss ways to try to recover info
    off that HD? I don't want to pay too much, as I doubt that info is
    worth a lot, but it is worth something.
    2) If I were to buy another HD, is there any way to go about getting
    a version of WinXP for that laptop? If I call up Dell, I doubt that
    they will give me a WinXP cd, for they stopped including the CDs with
    their PC years ago?
     
    Deodiaus, Jul 29, 2009
    #1
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  2. Now you know why some of us do regular backups.

    If the drive is toast, you have 2 possibilities.

    1) A commercial data recovery service. $$$$$

    2) If the problem is electronic rather than mechanical, and you can find
    a similar working drive, you MAY be able to swap the electronics board
    and recover it that way. Emphasis on "MAY".
    Probably. See if Dell will sell you a "recovery" cd. Or buy an XP
    install CD (Dell, Ebay or elsewhere) and do a complete install. Then
    see if you can d/l and install anything Dell specific.

    Although a laptop that old is probably not worth the effort & expense.
     
    Rich Greenberg, Jul 29, 2009
    #2
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  3. Deodiaus

    Paul Guest

    Here is a condensed summary. You say you can see it in the BIOS, which
    is a good sign. The name hts424030m9at00 suggests the disk initialized OK.
    So it could just be a problem with the partition table, or with the
    file system on the partition.

    This tool displays the current partition table. Up to four primary partitions
    may be on the disk. More partitions can be there, by means of extended partitions,
    but I don't know how that works. Some prebuilt computers have three
    partitions for example. Your reason for examining this table, is as a
    sanity check. Do the numbers seem consistent with what you know about
    your computer, and the size of partitions ? (This tool runs in Windows.)

    ftp://ftp.symantec.com/public/english_us_canada/tools/pq/utilities/PTEDIT32.zip

    If the partitions seemed wrong, there is this tool. It can scan the disk,
    find the partitions, and build a new partition table. But you could
    just as easily screw something up, as fix it.

    http://www.cgsecurity.org/wiki/TestDisk

    These tools, are examples of file scavengers. They should attempt to
    find any files present, and allow you to copy the files to another spare disk.
    These tools happen to be free. There are tons of $39.95 tools for sale
    on the Internet that will do something similar.

    http://www.cgsecurity.org/wiki/PhotoRec

    http://www.pricelesswarehome.org/WoundedMoon/win32/driverescue19d.html

    The Windows built-in tool "chkdsk" can be used to repair damage
    to a file system. But for that to work, a file system has to be
    recognized on a partition. That is why I didn't mention chkdsk
    in the above.

    Some of the above suggestions, involve "in-place" repair. Such a
    repair method is dangerous. If the disk was working at all,
    you should do a sector by sector backup of the disk first, to
    a spare disk. This would be your "insurance". I use the "dd"
    program for that, and there is a Windows version of "dd" as well.

    (In helping someone with this the other day, the poster almost
    overwrote the disk on his repair computer. Don't be careless
    with the syntax while using this!)

    http://www.chrysocome.net/dd

    Virtually all of the tools mentioned so far, are scary, and
    much care must be used when preparing commands and so on.
    So if you're not comfortable working at this level, go
    to a local shop and get help.

    *******

    If you use PTEDIT32, and can actually get numbers from the
    broken drive, then you might take the drive to a local
    shop, and get them to perform the necessary voodoo.

    If you can't get anything with PTEDIT32, then a data
    recovery company ($$$) may be necessary. They can
    open the HDA, replace the head assembly, and so on.

    So at least using PTEDIT32, should be relatively safe
    and quick as a check. But the rest of it requires a lot
    more care. Ideally, you should have two spare disks,
    larger than the broken disk, to aid in your data
    recovery efforts.

    The scavenger programs should also be safe, as long
    as the output from the scavenger is pointed to a
    spare disk. Do *not* try to write any recovered
    files, to the broken disk. For some reason, there
    are people who try stuff like that.

    Paul
     
    Paul, Jul 29, 2009
    #3
  4. Deodiaus

    S.Lewis Guest



    (crosspost slashed)
     
    S.Lewis, Jul 30, 2009
    #4
  5. What kind of "adapter"? The situation is hopeless if the drive is not
    detected, but there are different levels of "detection". Is it an IDE or
    SATA drive?

    Dell resumed shipping CDs, but you need to investigate the availability
    for your machine. They may or may not have it. Do this SOON, in fact
    it may already be too late. Once MS formally discontinues an OS, OEMs
    are not allowed to ship media, even if they have it. You are looking
    for XP, and it's status is unclear at this point, but it's availability
    will only get worse (and the "drop dead date" might be based on the
    general availability of Windows 7 in October ... maybe).

    If you can't get a model specific CD from Dell, you will need a generic
    copy of XP (and you almost can't buy that, either) and then have to
    install all of the drivers.
     
    Barry Watzman, Jul 30, 2009
    #5
  6. Deodiaus

    Deodiaus Guest

    I tried putting it in the freezer for about 2 hrs, but that did not
    help. Should I try dry Ice?
    I just bought the same HD off EBay, so now, I am going to replace the
    external electronics and see if that makes a difference.
    I should have checked the firmware.
    I have an old copy of PartiionMagic but I need to run on a 32 bit
    machine (mine is 64)!!

    I also found a data lifeguard tools CD which I will try using.
     
    Deodiaus, Jul 30, 2009
    #6
  7. Deodiaus

    Deodiaus Guest

    I tried PTEDIT32
    It is showing all 0's in the display
    I have the partmon tool with which I will try to restore the MBR to
    see if that makes the difference.
     
    Deodiaus, Jul 31, 2009
    #7
  8. Deodiaus

    Paul Guest

    Give TestDisk a try. You don't have to accept the
    Partition Table values it figures out. If you want
    to exit from TestDisk, you can press control-c to quit
    from some of the lower menu levels.

    TestDisk will scan the entire disk, looking for file
    systems. It will then tell you what it thinks the
    partition table should contain. Since your partition
    table is empty, I don't see you losing anything in this
    case.

    You might also want to run one of the file scavengers, to
    see what it finds. I don't know to what extent they rely on
    the partition table. But you can take your time and find
    out.

    Paul
     
    Paul, Jul 31, 2009
    #8
  9. Deodiaus

    Bob Villa Guest

    "SpinRite" would be an option. It is not cheap...and extremely small
    (written in machine language).

    bob_v
     
    Bob Villa, Jul 31, 2009
    #9
  10. Deodiaus

    Ben Myers Guest

    Well put, Paul! ... Ben Myers
     
    Ben Myers, Aug 3, 2009
    #10
  11. Deodiaus

    Deodiaus Guest

    I am getting the blue screen with the message:

    A problem has been detected and winds has been shout down to prevent
    damage to your computer
    UNMOUNTABLE_BOOT_VOLUME

    I used MBRTool to write a new MBR
     
    Deodiaus, Aug 4, 2009
    #11
  12. Deodiaus

    Deodiaus Guest

    Actually, I was able to fix the problem using chkdsk
    The problem was that Dell stopped sending the CDs.
     
    Deodiaus, Aug 4, 2009
    #12
  13. Deodiaus

    Ben Myers Guest

    Fix? Not exactly. Workaround may be a better description, unless one
    has the assurance that some rogue event caused some data on the hard
    drive to provoke a BSOB.

    Now download and run HDAT2 to see the SMART parameters, and download and
    run Hitachi's Drive Fitness Test to see how fit the drive really is.

    At this point, you have no assurance whatsoever that the drive is
    dependable. SMART and the diagnostics will tell... Ben Myers
     
    Ben Myers, Aug 5, 2009
    #13
  14. Deodiaus

    Deodiaus Guest

    Well, I ran a SMART scan from BIOS, but it came up ok
    I ran the advanced scan on Hitachi's Drive Fitness Test, which
    indicated that there are problems with the HD.
    DFT recommends wiping the entire disk. I would, but need to get WinXP
    CD from Dell, so as to reinstall the OS.
     
    Deodiaus, Aug 6, 2009
    #14
  15. Deodiaus

    Ben Myers Guest

    REPEAT!

    Now download and run HDAT2 to see the SMART parameters.

    At this point, you still have no assurance whatsoever that the drive is
    dependable. You have to see the SMART data regarding:

    Read Error Rate
    Reallocated Sectors Count
    Spin Retry Count
    Command Timeout
    Reallocation Event Count
    Current Pending Sector Count
    Uncorrectable Sector Count
    Disk Shift

    just to identify a few of the SMART parameters which give a clear and
    accurate indication of drive health, not glossed over by either Windows
    pathetic disgnostics or a drive manufacturers' diagnostics that give
    incomplete and potentially inaccurate date. See the wikipedia entry for
    an explanation of all the SMART data. You can find it by googling for
    "smart data".

    You DO want to use a drive that is reliable, don't you?

    .... Ben Myers
     
    Ben Myers, Aug 6, 2009
    #15
  16. Deodiaus

    Ben Myers Guest

    It's not so much that SMART lies as that some drive manufacturers do not
    implement it properly, even tho they have all agreed that SMART is a
    standard. To put it differently, SMART does not lie. The drive
    manufacturers do.

    For example, if you take a brand new factory-sealed Fujitsu 2.5" drive,
    you will see SMART parameters that make no sense at all and lead you to
    think that the drive is faulty. On the other hand, Hitachi, Toshiba,
    and Western Digital are all quite accurate in their use of SMART, but
    Seagate drives show up with some odd values.

    Still, if there is something out of whack about the real life operation
    of a drive and the SMART data shows something amiss, I tend to believe
    the SMART info and replace the drive. Maybe I am being too prudent, or
    maybe I am valuing the client's valuable personal data too highly.

    This week's Toshiba drive shows an abnormal Disk Shift value, indicative
    of high G's of shock while in operation. In the real world of Windows,
    if you can call it that, the system is a serious slug and very
    unpredictable as to when it takes literally minutes to respond to a
    mouse click, all the while with the hard drive light blinking.

    For me, if any of the following are non-zero (and rational values unlike
    Fujitsu's 10**10 range), the drive is suspect:
    Reallocated Sectors Count
    Reallocation Event Count
    Current Pending Sector Count
    Uncorrectable Sector Count

    Manufacturers' drive diagnostics tend to give a sign of good health even
    when the Reallocated Sectors Count is non-zero and as much as a few
    hundred. If a drive has even one reallocated sector, the question is
    why? A drive with reallocated sectors may run without incident for
    years, or maybe just hours... Ben Myers
     
    Ben Myers, Aug 6, 2009
    #16
  17. Deodiaus

    Nick Guest

    That's basically the way I've always understood it: a few mapped out bad
    sectors on a brand new drive are usually just normal manufacturing defects
    and nothing to be concerned about.

    But when more bad sectors start showing up after the drive has been in use,
    that's a sign the drive may be going bad and should be replaced.

    (All of which just reminded me I haven't run chkdsk on my drives for a long,
    long time; think I'll do it now while it's fresh in my mind.)
     
    Nick, Aug 6, 2009
    #17
  18. Deodiaus

    Deodiaus Guest

    One of the versions of DFT had a sector repair option, which I ran.
    That seemed to fix it, or least DFT doesn't detect the same problem
    anymore.
    Thanks,
     
    Deodiaus, Aug 7, 2009
    #18
  19. Deodiaus

    Ben Myers Guest

    DFT successfully replaced a defective sector(s) with spares, and made a
    best effort attempt to copy the contents of the defective ones to the
    spares... Ben Myers
     
    Ben Myers, Aug 7, 2009
    #19
  20. Deodiaus

    Ben Myers Guest

    "should have", but does not. Many computer BIOSes have a SMART option
    to enable or disable it. Guess what? The default is SMART disabled.
    Seen this many times, especially handling Dell computers... Ben Myers
     
    Ben Myers, Aug 7, 2009
    #20
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