HP All-In-One Laserjet 3390 Printer - No IP Address - DHCP

Discussion in 'HP' started by kiselink, Jan 24, 2009.

  1. kiselink

    kiselink Guest

    Below find the solution to my previous posting.

    The symptoms were as follows:

    My HP 3390 printer stopped working as a network printer but continued
    working via USB port. According to the printers network report, the
    printer had no IP address and instead reported IP_ADDRESS=Configuring.
    Since that time numerous printing jobs have failed (as reported
    through XP print utility) and had to be restarted.

    The following cleared up the IP address issue and I am no longer
    getting print errors.

    Thanks to the person who sent me the solution:


    This should fix your problem

    This is not the factory default from the menu but one step

    Try performing an NVRAM reset. An NVRAM initialization will
    return the following device settings to the factory-set defaults:

    All menu settings, including the fax header and company name
    Fax numbers and names that are associated with one-touch keys and
    speed-dial codes
    Additionally, all faxes stored in memory are cleared.

    To perform a NVRAM initialization

    1. Turn off the device.
    2. Simultaneously press and hold the Enter button and the * button,
    and then turn on the device.
    3. Wait until the message Permanent storage init. appears, and then
    release the Enter and * buttons.

    Printer is working again and tcpip settings are active again.

    Good luck!
    kiselink, Jan 24, 2009
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  2. kiselink


    Feb 12, 2009
    Likes Received:

    You can find wholesale laser printers and drop shippers on online web directories..!!:D

    ahmedwali, Feb 12, 2009
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  3. kiselink

    goodkarma Guest

    I just want to thank the person who both forwarded you the solution an
    also thank the person who posted it. I thought that my printer was don
    for and would have to go out and get a new one.

    The solution totally worked without issues. I just had to delete the ol

    All is good thank you again
    goodkarma, Dec 27, 2011
  4. kiselink

    spkumar2004 Guest

    Thanks a lot!! the above steps worked... :)
    spkumar2004, Jan 10, 2014
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