Hope this isn't too long-winded - all help appreciated.\nI have been using a Hewlett Packard Deskjet 970cxi printer for a few\nyears with an old 486, with which it is fine if a bit slow. Now I've\ngot a current model laptop (a Fujitsu-Siemens 1500 mhz, inexpensive but\nit does everything I need otherwise) which only has USB connector\nslots. So I bought the cable, found the computer won't take the old\nsoftware. This seems to be okay as there's a version of the driver in\nWindows. But having installed that I am having problems printing. If\nI try to print from Mircroft Works' Word or Publisher, it does nothing,\nno light blink or anything (I found the light did blink when i\nexperiemented with using the XP generic driver, but then it stopped and\nnothing else happned). I've tried the trouble shooter, and all I've\nfound sometimes helps is to restart the computer: and this is my key\nclue, at a guess, when the computer has started up again suddenly the\nprinting tasks start turning up in the printer, which suggests things\nare almost okay, but what's happening here? why does it need this?\n(The troubleshooter regards this as the problem being solved - but I\ndon't think so, because the next time I put the computer on another day\nor later in the day I'm back at square one.) I've tried uninstalling\nthe printer software/ deleting the printer and then adding it again,\nbut I've found that it doesn't delete everything anyway, so I've been\ndoing it manually by finding the hp folder and deleting it (after\ndeleting the printer in the usual way). The cable I bought would seem\nto be okay.\nI've tried connecting things up differently, both following the\nmanual's advice and not doing so (the latter because it's procedure\npertains to using the accompanying outmoded cd). I'm not out of ink.\nThe printer works fine with the 486 still.\nUSB is enabled, with printing support, so it's not that. And the\nport the printer is connected to is usb001. LPT1 is not relevant is\nit? There is no traditional parallel port or lead being used. (This\nprinter has a parallel connection which necessitated buying a lead with\nusb at one end and parallel at the printer end.)\nThis isn't a case of having to reinstall Windows XP from scratch, is\nit? I mean, to be sure that all the old trace of HP software is gone\nso that the printer is connected before there's any software going in?\nI would prefer to put up with having to restart the computer than do\nthat, so long winded and nerve-racking, plus I've put so much software\nand music on the computer in the last week that would be tedious and\ndaunting to do again. I suspect this won't be necessary, that there\nmust be a way round it.\nI've looked at the HP site and wonder if the driver in Windows was\nfaulty or something, or maybe there's just some line in a sys or ini\nfile somewhere that can be tweaked. My next step is downloading it's\ndriver, but I fear it may be what I've got.\nI would be extremely grateful for a clued-up person's input. If you\nneed me to answer any thing before you can know what to say, go ahead.\nI've looked at other people's questions in these groups but their\nproblems were different.