Incompatible cpu error message, cpu meets specifications !

Discussion in 'Technical Support' started by onestory151, Jul 11, 2011.

  1. onestory151

    onestory151

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    I have an hp touchsmart pc desktop 300-1025, the motherboard is an app78-cf jesse and i am attempting a processor upgrade.

    I get an "incompatible cpu" error message at startup on a processor that meets the motherboard specifications precisely.

    This is the processor that doesn't work;
    amd cpu athlon ii x4 605e 45w am3 2mb 2300mhz retail amd ad605ehdgmbox

    whereas this one did work;
    amd cpu athlon ii x4 605e 45w am3 2mb 2300mhz retail [ad605ehdgibox]

    i don't have access to the second processor now and am in posession of the first, can anyone suggest any solution
    or shed any light on what the issue might be ?

    Thank you
     
    onestory151, Jul 11, 2011
    #1
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