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Is CompUSA in Madison, WI stll open?

Discussion in 'Hardware' started by AKT, Dec 11, 2007.

  1. AKT

    AKT Guest

    : I think the OP must have given them money (bet it was cash) so he's
    : worried!

    I paid with cc, so not as worried as I would be with cash. :) I don't
    necessarily suspect foul play: store is closing after holiday
    liquidation sale, so they are hard to get hold of. But I can see how my
    order could fall through the cracks. So, if ready I'd like to pick up,
    else cancel for refund or charge back at the bank. I can go there, but
    it is 5 hr round trip, so just want to gather as much info as possible.
     
    AKT, Dec 11, 2007
    #21
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  2. AKT

    clams casino Guest


    Have you tried 1-800-compusa? or any other of their numbers?
    http://www.compusa.com/help/default.asp
     
    clams casino, Dec 11, 2007
    #22
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  3. My understanding of the deal is that the founder of a large
    Mexican telecom bought CompUSA a year or two ago to try to turn
    it around. At that time, they closed about 1/2 of the existing
    stores. A few days ago, the Mexican guy gave up. He "sold"
    CompUSA to a liquidation company by transferring CompUSA and
    a boat load of money to the liquidator. The liquidator will
    close all stores shortly after the holiday season, liquidate
    the merchandise and fixtures, and buy out all the leases.

    -john-
     
    John A. Weeks III, Dec 11, 2007
    #23
  4. AKT

    PeterD Guest

    A five hour round trip makes virtually any bargin expensive. I'd
    cancel and order online. May cost a bit more up front, but no wasted
    time, no wasted fuel, no hassels, just a product from a company that
    (we hope) will be there in a week.
     
    PeterD, Dec 11, 2007
    #24
  5. I live in Madison. I called their number, 608-827-9333, and tried
    ext. 8 for a real person. After 3 tries, I was able to get a real
    person at the store who said they might stay open until February. He
    said they will begin the process of liquidating this week.

    I also got a hold of a regular sales person at their 800 number who
    said the store was open for now but will likely close in January.

    I'd say keep trying by phone to check on your order status or to
    cancel the order. Given you paid by credit card should provide some
    level of protection.

    There was a media announcement that the company was sold and the
    remaining stores are closing after the holidays. That's different
    than the earlier announcement about some of the stores closing. The
    store in Milwaukee closed as part of the first round, but the Madison
    store didn't. Here's the latest announcement:

    http://www.eweek.com/article2/0,1895,2231399,00.asp

    Gary E
     
    Gary A. Edelstein, Dec 11, 2007
    #25
  6. AKT

    Arny Krueger Guest


    This article confirms the Mexican sale, but shows a vastly different date:

    http://www.crn.com/it-channel/18833230

    11:42 AM EST Mon. Jan. 24, 2000 From the January 24, 2000 issue of CRN

    "CompUSA Inc. agreed to be sold to Mexico-based retailer Grupo Sanborns SA
    de CV in a tender offer worth $10.10 per share, both companies said.
    "Grupo Sanborns indirectly owns about 14.8 percent of CompUSA shares and
    will buy all outstanding shares, said Grupo Sanborns Chairman Carlos Slim
    Domit.

    "Telefonos de Mexico, Microsoft (NSDQ:MSFT) Corp. and SBC Communications
    Inc. will be minority investors in the company, according to Grupo Sanborns.



    The new owner of CompUSA does liquidations, but they also do recoveries.
    They have indicted that the tech support and mail order businesses are
    healthy and will be continued.
     
    Arny Krueger, Dec 12, 2007
    #26
  7. AKT

    Mark A Guest

    They will not close all of their stores until after Christmas.
     
    Mark A, Dec 12, 2007
    #27
  8. AKT

    AKT Guest

    Thank you. I appreciate the info. I too finally got through to a live
    person. He said the manager from 2 weeks ago no longer works there. He
    took down my info. So, in a day or so, I should have it resolved,
    either computer or refund.
     
    AKT, Dec 12, 2007
    #28
  9. Thanks for correcting yourself so nicely, Michelle.[/QUOTE]

    Well, it was better than writing, "Michelle, you moron; more than one
    hundred stores will stay open, you blithering idiot!"
     
    Michelle Steiner, Dec 12, 2007
    #29
  10. The article that I saw in the New York Times was that they would be
    closing the remaining 103 stores after the holidays.

    -j
     
    Jeffrey Goldberg, Dec 12, 2007
    #30
  11. AKT

    Kurt Guest

    Call CompUSA corporate immediately.
     
    Kurt, Dec 13, 2007
    #31
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