Is this 3+ years old MacBook Pro's HDD going bad?

Discussion in 'Apple' started by Ant, Oct 16, 2011.

  1. Ant

    Ant Guest

    Hello.

    I noticed my client's 3+ years old MacBook Pro (15")'s HDD seems to have
    problems according to its Mac OS X 10.5.8's DIsk Utility. I also tried
    rebooting, but that did not help. Here's are logs:

    2011-10-15 18:07:58 -0700: Disk Utility started.

    2011-10-15 18:08:41 -0700: Verifying volume “Macintosh HD”

    Starting verification tool: 2011-10-15 18:08:41 -0700

    2011-10-15 18:11:40 -0700:

    2011-10-15 18:11:41 -0700: Performing live verification.

    2011-10-15 18:11:41 -0700: Checking Journaled HFS Plus volume.

    2011-10-15 18:11:41 -0700: Checking Extents Overflow file.

    2011-10-15 18:11:41 -0700: Checking Catalog file.

    2011-10-15 18:11:41 -0700: 2011-10-15 18:11:41 -0700: Missing thread
    record (id = 3902449)

    2011-10-15 18:11:41 -0700: Incorrect number of thread records

    2011-10-15 18:11:41 -0700: Checking multi-linked files.

    2011-10-15 18:11:41 -0700: Checking Catalog hierarchy.

    2011-10-15 18:11:41 -0700: Invalid volume file count

    2011-10-15 18:11:42 -0700: 2011-10-15 18:11:42 -0700: 2011-10-15
    18:11:42 -0700: (It should be 683839 instead of 683840)

    2011-10-15 18:11:42 -0700: Checking Extended Attributes file.

    2011-10-15 18:11:42 -0700: Checking volume bitmap.

    2011-10-15 18:11:42 -0700: Checking volume information.

    2011-10-15 18:11:42 -0700: 2011-10-15 18:11:42 -0700: The volume
    Macintosh HD needs to be repaired.



    2011-10-15 18:11:42 -0700: Error: Filesystem verify or repair
    failed.2011-10-15 18:11:42 -0700:

    2011-10-15 18:11:42 -0700: Disk Utility stopped verifying “Macintosh HD”
    because the following error was encountered:

    Filesystem verify or repair failed.

    2011-10-15 18:11:42 -0700:

    ===== Saturday, October 15, 2011 6:15:08 PM US/Pacific =====



    CONSOLE:
    10/15/11 5:38:50 PM Disk Utility[279] **********
    10/15/11 5:38:50 PM Disk Utility[279] Disk Utility started.
    10/15/11 5:40:12 PM Disk Utility[279] Verifying volume “Macintosh HD”
    10/15/11 5:40:12 PM Disk Utility[279] Starting verification tool:
    10/15/11 5:42:56 PM Disk Utility[279]
    10/15/11 5:42:56 PM Disk Utility[279] Performing live verification.
    10/15/11 5:42:56 PM Disk Utility[279] Checking Journaled HFS Plus volume.
    10/15/11 5:42:56 PM Disk Utility[279] Checking Extents Overflow file.
    10/15/11 5:42:56 PM Disk Utility[279] Checking Catalog file.
    10/15/11 5:42:56 PM Disk Utility[279] Missing thread record (id = 3902449)
    10/15/11 5:42:56 PM Disk Utility[279] Incorrect number of thread records
    10/15/11 5:42:56 PM Disk Utility[279] Checking multi-linked files.
    10/15/11 5:42:56 PM Disk Utility[279] Checking Catalog hierarchy.
    10/15/11 5:42:56 PM Disk Utility[279] Invalid volume file count
    10/15/11 5:42:57 PM Disk Utility[279] (It should be 683842 instead of
    683843)
    10/15/11 5:42:57 PM Disk Utility[279] Checking Extended Attributes file.
    10/15/11 5:42:57 PM Disk Utility[279] Checking volume bitmap.
    10/15/11 5:42:57 PM Disk Utility[279] Checking volume information.
    10/15/11 5:42:57 PM Disk Utility[279] The volume Macintosh HD needs to
    be repaired.
    10/15/11 5:42:57 PM Disk Utility[279] Error: Filesystem verify or repair
    failed.
    10/15/11 5:42:57 PM Disk Utility[279]
    10/15/11 5:42:57 PM Disk Utility[279] Disk Utility stopped verifying
    “Macintosh HD” because the following error was encountered:
    Filesystem verify or repair failed.
    10/15/11 5:42:57 PM Disk Utility[279]
    10/15/11 5:55:14 PM Disk Utility[279] Verifying volume “Macintosh HD”
    10/15/11 5:55:14 PM Disk Utility[279] Starting verification tool:
    10/15/11 5:55:14 PM Disk Utility[279]
    10/15/11 5:55:14 PM Disk Utility[279] Performing live verification.
    10/15/11 5:55:14 PM Disk Utility[279] Checking Journaled HFS Plus volume.
    10/15/11 5:55:14 PM Disk Utility[279] Checking Extents Overflow file.
    10/15/11 5:55:14 PM Disk Utility[279] Checking Catalog file.
    10/15/11 5:55:49 PM Disk Utility[279] Stopped by user
    10/15/11 5:55:49 PM Disk Utility[279] Verifying tool completed:
    10/15/11 5:55:49 PM Disk Utility[279]
    10/15/11 5:55:49 PM Disk Utility[279]
    10/15/11 5:55:53 PM Disk Utility[279] Verifying volume “Macintosh HD”
    10/15/11 5:55:53 PM Disk Utility[279] Starting verification tool:
    10/15/11 5:55:53 PM Disk Utility[279]
    10/15/11 5:55:53 PM Disk Utility[279] Performing live verification.
    10/15/11 5:55:53 PM Disk Utility[279] Checking Journaled HFS Plus volume.
    10/15/11 5:55:53 PM Disk Utility[279] Checking Extents Overflow file.
    10/15/11 5:55:53 PM Disk Utility[279] Checking Catalog file.
    10/15/11 5:58:32 PM Disk Utility[279] Missing thread record (id = 3902449)
    10/15/11 5:58:32 PM Disk Utility[279] Incorrect number of thread records
    10/15/11 5:58:32 PM Disk Utility[279] Checking multi-linked files.
    10/15/11 5:58:32 PM Disk Utility[279] Checking Catalog hierarchy.
    10/15/11 5:58:33 PM Disk Utility[279] Invalid volume file count
    10/15/11 5:58:33 PM Disk Utility[279] (It should be 683843 instead of
    683844)
    10/15/11 5:58:33 PM Disk Utility[279] Checking Extended Attributes file.
    10/15/11 5:58:33 PM Disk Utility[279] Checking volume bitmap.
    10/15/11 5:58:33 PM Disk Utility[279] Checking volume information.
    10/15/11 5:58:33 PM Disk Utility[279] The volume Macintosh HD needs to
    be repaired.
    10/15/11 5:58:33 PM Disk Utility[279] Error: Filesystem verify or repair
    failed.
    10/15/11 5:58:33 PM Disk Utility[279]
    10/15/11 5:58:33 PM Disk Utility[279] Disk Utility stopped verifying
    “Macintosh HD” because the following error was encountered:
    Filesystem verify or repair failed.
    10/15/11 5:58:33 PM Disk Utility[279]
    ....

    I noticed DU said to try rebooting with the disc, but I couldn't find
    that DVD (probably buried somewhere from the move) so I will need to use
    a third party. I thought about using smartctl that I used in Windows and
    Linux/Debian, but it has to be done through Fink. I don't want to have
    to download, configure, etc. since this might make the HDD issue worse.
    I already ran TimeMachine and a manual backup copy of the profiles (data
    only) to an external USB Segate 500 GB HDD.

    FYI, the reason why I noticed this is because I was using clamXscan and
    it kept getting stuck on /net alias. I couldn't even do a rm *, rmdir,
    ls -all, etc. due to hang, errors (something about I/O which looked
    bad), etc.

    What else can I try? :( Thank you in advance. :)
    --
    "One day he sprained an ankle rather than crush an ant." --Les Miserables
    /\___/\ Ant @ http://antfarm.ma.cx (Personal Web Site)
    / /\ /\ \ Ant's Quality Foraged Links: http://aqfl.net
    | |o o| |
    \ _ / If crediting, then use Ant nickname and AQFL URL/link.
    ( ) If e-mailing, then axe ANT from its address if needed.
    Ant is currently not listening to any songs on this computer.
     
    Ant, Oct 16, 2011
    #1
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  2. Ant

    Guest Guest

    make sure anything important is backed up and those files are not
    bogus. then stop using that drive *now*. don't waste your time with
    linux or windows utilities.
    stop using the drive until you get...
    ....alsoft diskwarrior.

    <http://www.alsoft.com/DiskWarrior/index.html>
     
    Guest, Oct 16, 2011
    #2
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  3. Ant

    Ant Guest

    I already did as noted in my paragraph before yours. ;)

    Is there a freeware one? What's wrong with the opensource ones like
    smartctl? I am currently running "/sbin/fsck -fy" command in single mode
    as suggested in my https://discussions.apple.com/message/16394282 forum
    thread. Is there a way to log all the results just in case? So far, it
    says "Miss thread record...", "Incorrect number of thread records (4,
    36436), Invalid file count should be 63849 instead of 68348, etc. :/
    --
    ...."Like me with the anthill in my backyard. I spent days watching the
    ants, trying to figure out which ones were good, and which ones were
    bad, but they all just looked like ants, so I started smiting all of
    them." "Well that's not --" "I was smiting them with the garden hose,
    and with lighter fluid, and with the lawnmower, and to be perfectly
    honest, I think I went a little crazy with the shovel. Those ants could
    have been praying to me all day, I wouldn't have heard them." "There was
    nothing they could do about it." "But, I don't think --" "Really, it's
    the same with us. There's nothing we can do about anything either, so
    why worry about it? Hey, this is making me feel better." "Well, that's
    good, but --" "I guess all we can do is live our lives with as much
    kindness and decency as possible, and try not to dwell on God standing
    over us with a giant shovel."...--Dewey and Teacher in Day Care episode
    from Malcolm in the Middle
    /\___/\ Ant @ http://antfarm.ma.cx (Personal Web Site)
    / /\ /\ \ Ant's Quality Foraged Links: http://aqfl.net
    | |o o| |
    \ _ / If crediting, then use Ant nickname and AQFL URL/link.
    ( ) If e-mailing, then axe ANT from its address if needed.
    Ant is currently not listening to any songs on this computer.
     
    Ant, Oct 16, 2011
    #3
  4. Ant

    Guest Guest

    isn't your data worth anything to you?
    keep doing that and you're likely to make it worse.

    diskwarrior will more than likely fix the problems, but if you have a
    backup, you could reformat and restore if you don't want to buy
    anything. just how valuable is your data?
     
    Guest, Oct 16, 2011
    #4
  5. Ant

    Ant Guest

    When did I say it was my data? Anyways, the issue was resolved.
    /sbin/fsck fixed it. Whew!
    --
    "But, you may argue, our uniqueness is so extreme! More extreme than the
    platypus which looks like a collection of leftover parts? More unique
    than the societal honeybee with its division of labor? More unique than
    the communist ants who keep aphids as farm animals?" --John Logan
    /\___/\ Ant @ http://antfarm.ma.cx (Personal Web Site)
    / /\ /\ \ Ant's Quality Foraged Links: http://aqfl.net
    | |o o| |
    \ _ / If crediting, then use Ant nickname and AQFL URL/link.
    ( ) If e-mailing, then axe ANT from its address if needed.
    Ant is currently not listening to any songs on this computer.
     
    Ant, Oct 16, 2011
    #5
  6. Ant

    Ant Guest

    Anyways, the issue was resolved. /sbin/fsck fixed it. Whew!

    Maybe not?

    In https://discussions.apple.com/message/16403493 , BDAqua told me to
    check again with DU, but crap it said missing directory (should be 34
    and not 33). Again, I went to single mode and fscked twice (first to fix
    and second showed no problems again). I rebooted again, and DU showed no
    problems.

    He also told me about http://www.corecode.at/smartreporter/ which is
    what I was looking for without using Fink and stuff for SmartCtl.

    FYI:
    http://pastebin.ca/2090526 for /var/log/fsck_hfs.log file.
    http://pastebin.ca/2090528 from http://www.corecode.at/smartreporter/
    (uses SMARTctl) with its short test (will try long tests later on since
    it would take hours to do and need to use this MBP). Also, a green HDD
    icon.
    --
    Quote of the Week: "Where there is sugar, there are bound to be ants." --Malay Proverb
    /\___/\ Ant @ http://antfarm.home.dhs.org (Personal Web Site)
    / /\ /\ \ Ant's Quality Foraged Links: http://aqfl.net
    | |o o| |
    \ _ / Please nuke ANT if replying by e-mail. If crediting,
    ( ) then please kindly use Ant nickname and AQFL URL/link.
     
    Ant, Oct 16, 2011
    #6
  7. I've never had fsck make a problem worse. It fixes a problem or aborts.

    Diskwarrior is a hack that I only recommend for the very desperate.
    That it equates latency with a fatal I/O error is stupid beyond
    comprehension. It can't repair network storage volumes or disk or
    remote disk images. It silently skips verification of on Time Machine
    volumes because of bugs that hang the computer.
     
    Kevin McMurtrie, Oct 17, 2011
    #7
  8. Ant

    Guest Guest

    it is not a hack at all. it's an extremely powerful disk recovery
    utility that can fix seriously trashed drives. it's saved my butt on
    several occasions.
    it doesn't.
    of course it can't repair network volumes. it needs lower level access
    than one can get on the network. how well does fsck work on the
    network? oh yea, it doesn't either.
    actually it works fine.
     
    Guest, Oct 17, 2011
    #8
  9. Ant

    Wes Groleau Guest

    Under normal circumstances, OS X will not even allow
    an administrator account to tamper with Time Machine
    backups using any tool other than Time Machine.
     
    Wes Groleau, Oct 17, 2011
    #9
  10. Yes, tech support confirmed it.
    fsck works great for block level devices on a network. iSCSI, disk
    images, and Time Machine 'sparsebundles' are examples.
    Nope. Older versions crash the system during the phase, "Recording any
    file or folder differences." Newer versions skip this step.
     
    Kevin McMurtrie, Oct 17, 2011
    #10
  11. Ant

    Guest Guest

    confirmed what, exactly? latency is not a fatal error.
    diskwarrior works fine on disk images, local or remote, including time
    machine. it will not work on a network volume, nor will fsck.
    bullshit. i've never seen diskwarrior crash, ever, and diskwarrior does
    not skip any steps except if the user explicitly clicks the skip button
    available on the very last step. that button has been there forever.
    it's nothing new.
     
    Guest, Oct 17, 2011
    #11
  12. I've had Diskwarrior render my system unusable by munging many disk
    directories. Granted the disk may have been on the last legs, but fsck
    and Diskwarrior just a bootable system completely unusable. Granted
    this was 10.2, but I'll never go near DiskWarrior ever again. I use
    TechTool Pro. YMMV.
     
    Michael Vilain, Oct 17, 2011
    #12
  13. Ant

    David Empson Guest

    I've definitely had DiskWarrior crash during the final stage where it is
    generating the report, after it had written the replacement directory.
    Only happened once that I recall.

    Can't comment on the behaviour of recent versions as I haven't needed to
    use DiskWarrior for the last two or three minor updates.
     
    David Empson, Oct 17, 2011
    #13
  14. Ant

    Guest Guest

    diskwarrior gives you the option to preview the new directory without
    writing and if it's ok then you can continue and write it to the drive.
    if not, no change is made.
     
    Guest, Oct 17, 2011
    #14
  15. Ant

    Guest Guest

    i've seen that happen once or twice over the years, but writing the
    report is *after* the drive was completely fixed and the new directory
    written, not during the recovery process.
     
    Guest, Oct 17, 2011
    #15
  16. Ant

    Alan Browne Guest

    DL a free SMART status app such as
    http://www.volitans-software.com/smart_utility.php

    This will point out SMART status that the Mac SMART status never reports
    (for reasons beyond reason).

    Will report both a failing HD and a failed HD.
     
    Alan Browne, Oct 17, 2011
    #16
  17. I'm afraid there's something you got wrong here. fsck is open source
    and, here, open source doesn't work (TM). Otherwise, you're a troll.
     
    Paul Z Humphrey, Oct 18, 2011
    #17
  18. Ant

    Ant Guest

    Thanks. I will check it out later. :)
    --
    Quote of the Week: "Where there is sugar, there are bound to be ants." --Malay Proverb
    /\___/\ Ant @ http://antfarm.home.dhs.org (Personal Web Site)
    / /\ /\ \ Ant's Quality Foraged Links: http://aqfl.net
    | |o o| |
    \ _ / Please nuke ANT if replying by e-mail. If crediting,
    ( ) then please kindly use Ant nickname and AQFL URL/link.
     
    Ant, Oct 19, 2011
    #18
  19. Ant

    Alan Browne Guest


    Oddly enough, my son's 2009 MBP's HD bit the dust yesterday. He went
    out to buy a new HD (after a little over 2 years of use) and all they
    had in stock (not an Apple store) was a 500 GB drive. $78 with tax.

    Now I get to help him install that and recover from 1000 km away...
     
    Alan Browne, Oct 19, 2011
    #19
  20. Ant

    Ant Guest

    What else can I try? :( Thank you in advance. :)
    Not bad. HDD seems to be OK from this even after long tests.

    Fun. I might have to do the same. Which HDD did you get in case I need
    to buy one too.
    --
    Quote of the Week: "Where there is sugar, there are bound to be ants." --Malay Proverb
    /\___/\ Ant @ http://antfarm.home.dhs.org (Personal Web Site)
    / /\ /\ \ Ant's Quality Foraged Links: http://aqfl.net
    | |o o| |
    \ _ / Please nuke ANT if replying by e-mail. If crediting,
    ( ) then please kindly use Ant nickname and AQFL URL/link.
     
    Ant, Oct 20, 2011
    #20
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