My new E193FP went Pfftt.\n\nIt happens. Electronics die.\n\nCalled Dell. Customer rep on the phone in less than 2 minutes. Transferred\nme to tech support. Waited less than a minute.\n\nAnswered a few questions about the monitor and what I'd done to test it out.\n\nWaited patiently for a total of about 20 minutes for them to fill out the\nright information.\n\nNew monitor on the way.\n\nTotal call time, about 25 minutes.\n\nTom\n\nP.S. Call Center was in Mississippi -\- I asked.