I have an XPS M1330 laptop. Media Direct functioned correctly for about 3\nmonths, but then I had the motherboard replaced and after that when I ran\nmedia direct the logo appeared at startup but it no longer goes directly to\nthe media direct shell. Instead Vista is installed and all the other\nprograms that install when Vista is installed. It is only after that, that\nthe Media Direct Shell appears.\n\nI discussed the issue with a Dell Chat Tech and was advised that I would\nhave to do a Dell factory restore to get it working again. I have done that\n2 times with no luck. I still can only get to Media direct after Vista has\nbeen fully installed. It works fine that way but I would have liked to get\nto it without the operating system being installed as it once did.\n\nOne other point I should make is that I have not been able to get to the\nDell factory restore and pressing Ctrl + F11 as I did before the motherboard\nreplacement. I was advise by Dell Chat that in Vista I have to press F5 at\nstartup which which got me to factory restore.\n\nI would appreciate any help I can get to be able get to media direct more\ndirectly as I once did.\nThanks.