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Memory for Enterprise 420R questions

Discussion in 'Sun Hardware' started by Dragan Cvetkovic, Jan 20, 2005.

  1. Hi,

    I am getting a lot (well, once a day) of memory errors of the type

    Jan 18 22:59:20 vanguard SUNW,UltraSPARC-II: [ID 249603 kern.info] [AFT0] Corrected Memory Error detected by CPU2, errID 0x001268b5.0de7f7f4
    Jan 18 22:59:20 vanguard AFSR 0x00000000.00100000<CE> AFAR 0x00000000.f113e6f8
    Jan 18 22:59:20 vanguard AFSR.PSYND 0x0000(Score 05) AFSR.ETS 0x00 Fault_PC 0x100257b4
    Jan 18 22:59:20 vanguard UDBL Syndrome 0x8a Memory Module U0403
    Jan 18 22:59:20 vanguard SUNW,UltraSPARC-II: [ID 553751 kern.info] [AFT0] errID 0x001268b5.0de7f7f4 Corrected Memory Error on U0403 is Persistent
    Jan 18 22:59:20 vanguard SUNW,UltraSPARC-II: [ID 283838 kern.info] [AFT0] errID 0x001268b5.0de7f7f4 ECC Data Bit 55 was in error and corrected

    and since it's always U0403 and almost always bit 55, I suppose that that
    memory chip is broken and need to be replaced (the machine is a Enterprise
    420R with 4GB of memory). However, sunsolve lists 5 different 256MB memory
    chips here:

    501-4743
    501-5936
    501-6005
    501-6056
    501-6718

    (I suspect we have 501-5936, but am not sure). Can I mix and match them
    (they are all 256MB 5V ECC 60ns DIMMs)? How much are they (I couldn't find
    any price on Sun's web site)?

    Also, since that machine doesn't have a hardware support, what would be
    roughly the cost of calling a Sun technician to bring the chip and replace
    it (all that in NY)? Is that doable, or do we need to have a hardware
    support contract for that?

    Thanks and bye, Dragan

    --
    Dragan Cvetkovic,

    To be or not to be is true. G. Boole No it isn't. L. E. J. Brouwer

    !!! Sender/From address is bogus. Use reply-to one !!!
     
    Dragan Cvetkovic, Jan 20, 2005
    #1
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  2. The only part still orderable seems to be #501-6005 @ $450.
    Sun Service might be able to sell you a "replacement chip" at another price.
    They will gladly come and replace the chip on a 'time and
    material' basis. Since the E420 is very fragile when it comes to memory
    I would sleep better letting a Sun service engineer help out.

    Call up Sun Service and explain your predicament.

    /wfr

    Fredrik
     
    Fredrik Lundholm, Jan 21, 2005
    #2
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  3. Thanks Fredrik, will do so.

    Bye, Dragan

    --
    Dragan Cvetkovic,

    To be or not to be is true. G. Boole No it isn't. L. E. J. Brouwer

    !!! Sender/From address is bogus. Use reply-to one !!!
     
    Dragan Cvetkovic, Jan 21, 2005
    #3
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