New Inspiron 9100 won't use the the ATI video drivers. Help wanted!

Discussion in 'Dell' started by Clint, Jul 4, 2004.

  1. Clint

    Clint Guest

    If I update my graphics drivers to the ones on the CD Dell sent me, or the
    ones I download off the web, the display on my brand new 9100 stops working.
    An external monitor continues to display an image, but the LCD won't. If I
    uninstall those drivers, all is well again (beyond getting prompted every
    time I reboot to install the new hardware it "found", and the fact that I
    can't run it in native mode).

    Any suggestions? I've tried re-installing the OS several times, and I've
    tried the Omega drivers. BTW, it did this right out of the box, before I
    had a chance to muck with it. Not a good start... And then, after getting
    all my software installed, I run through the diagnostics with a Tech Support
    person (good ol' Elvis), and find out that there's a bad block on my HD.


    Clint, Jul 4, 2004
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  2. Clint

    David Guest

    Don't install drivers and just wait for better divers. New model...
    just need to be patient. If the display worked when you received
    the computer then its ok. If you reinstalled windows and you
    can now get no video with the Dell supplied resource cd I would
    be returning the computer and just wait till Dell gets thing
    sorted out. NEVER but a new model of ANYTHING. There are ALWAYS
    initial problems. Best wishes. No video out of the box...RETURN IT!!!
    David, Jul 5, 2004
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  3. Clint

    Cosmin N. Guest

    Give the Radeon drivers from Omega a try.

    I've used them in my past two laptops (including my current Compaq Evo
    N600c w/ Radeon 7500), and they are rock solid, and much faster than
    anything Compaq ever released. They are based on the official ATI
    drivers with minor tweaks. The most important change is that the Omega
    drivers work on laptops whereas the official ATI ones don't.

    Cosmin N., Jul 5, 2004
  4. Clint

    Clint Guest

    As I mentioned, I've tried the Omega drivers. And the ATI drivers off the
    Dell CD. And the ATI drivers off the Dell website. Same problem on all of

    Thanks anyway.

    Clint, Jul 5, 2004
  5. Clint

    Clint Guest

    Thanks for the advice, David. I think this one is going back. I've got to
    the point that I can use the system, just not properly. So if I can arrange
    for them to cross-ship (or even send me a different model), I'll probably do

    Clint, Jul 5, 2004
  6. Clint

    Cosmin N. Guest

    Well, that should teach me to read the WHOLE post before replying... Did
    you try different versions of the Omega drivers? The latest ones
    (2.5.51) are supposed to work better for laptops, but try one of the old
    ones just to see if it works.

    Cosmin N., Jul 5, 2004
  7. Clint

    Clint Guest

    :) That's ok. Any input is better than none. And no, I didn't try the
    older Omega drivers. I might give that a try tonight, as I sit alone in my
    hotel room.

    In any case, I've got a System Exchange going on with Dell. Should have my
    new unit in "7 to 10 business days". We'll see. Interestingly enough, they
    claim to provide better service to people on these kind of replacments than
    for new customers. Doesn't seem right that they would be able to make the
    computers faster for some people than others...

    Clint, Jul 5, 2004
  8. Clint

    Joe Davis Guest

    I ran into a similar situation with a new Dell 600M when they first came out
    last year. I was about to return it when someone in this newsgroup
    mentioned to check the web sites frequented by gamers (I am not a gamer, but
    have a graphics-intensive 3-D application). I found a non-certified,
    modified driver on "" (I think that was the site) that fixed all
    my problems. This was only about 2 months after the model was released by
    Dell. It might be worth a try.
    Joe Davis, Jul 6, 2004
  9. Clint

    Clint Guest

    If I had to guess, I'd bet those were the Omega drivers from, and I've tried those. Thanks anyway.

    Clint, Jul 7, 2004
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