Odd behavior with K8V SE Deluxe and Internet Explorer

Discussion in 'Asus' started by Steve Birch, Jun 26, 2004.

  1. Steve Birch

    Steve Birch Guest

    Hi Folks,
    I have noticed an odd thing with my new system based on the K8V SE.
    Sometimes, if I use Internet Explorer 6 with a web page that uses either the
    Acrobat or Sun Java plugins, the IE process does not properly terminate when
    I stop using it. This leaves "iexplore.exe" and (typically) "acroread" still
    in memory, which is not noticed until I try to shut down, when XP complains
    that the iexplore process is "not responding".
    The applications actually work fine, it's just that using them sometimes
    seems to upset IE upon exit. If I kill the IE process using task manager,
    then the "acroread" process will automatically close as well. Different
    versions of acrobat and Java make no difference so it does look like IE is
    responsible. The event log doesn't record anything interesting.

    - Has anyone else seen this problem or can suggest a fix ?
    - Could this be a hardware issue ? I'm suspecting not, because everything
    else seems to work perfectly.

    I know that a similar problem can happen when there is spyware on the
    system, and I am confident that this is NOT the case in this instance. The
    system is using XP Pro SP1 with all latest patches, Norton antivirus 2003.
    It's all been re-installed once and the problem remains.
    Any advice much appreciated!

    - Steve
     
    Steve Birch, Jun 26, 2004
    #1
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  2. Steve Birch

    Tim Guest

    Steve,

    The adobe acrobat reader seems to install itself as a 'server' application
    when it is fired up by IE. That is, when you cease viewing the current
    document, adobe decides itself to stay in memory in-case you select a
    subsequent document to view. This may simply be coincidental with your IE
    problem.

    When an application runs as a COM server like that it is normal for the
    program to sit in memory idle until a certain amount of time has elapsed and
    then decide to quietly exit if there is not more activity.

    This will have nothing to do with your K8V. If you feel like downloading yet
    another 30+ MB update for Adobe you might find it gets fixed.

    - Tim
     
    Tim, Jun 27, 2004
    #2
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  3. Steve Birch

    Steve Birch Guest

    Hi Tim,
    Thanks for your comments.
    I did try Adobe 6, which seemed to have other bugs and still causes the IE
    problem! Other people suggested that 5 was more stable so I went back to
    that.
    You're right, acroread does tend to stay in memory for some random time,
    then quietly close itself. I've observed this.
    The fact that I seemed to get problems when using Acrobat OR Sun Java
    suggested to me that it was more of a Internet Explorer issue. If I use
    neither plugin during an IE session, the "IE process dead in memory" problem
    never seems to happen when I exit.
    I guess I will have to live with it for now!

    Regards,
    - Steve
     
    Steve Birch, Jun 28, 2004
    #3
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