Best Buy gave me full credit for a HDTV that I bought last July that\nhas been having problems towards a different HDTV.\n\nMy Westinghouse 42" HDMI ports have not been working. I called\nWestinghouse and they generated a number for me to give to Best Buy.\n\nBest Buy had the option of sending someone out to fix my TV, or give\nme full credit towards another one.\n\nI am very good at negotiating and I tried to develop a humorous\nfriendly rapport with both the customer service person and the HDTV\nsales associate. Both were very knowledgeable and professional.\n\nThis time I knew more about what I was looking for, and applied the\ncredit towards a Samsung 46" which I think I will like a lot more:\n\n[URL]http://tinyurl.com/2t8493[/URL]\n\nThe TV was on sale so with the full credit the cost to upgrade is\nacceptable, and I get newer technology and a much better TV.\n\nI did get a 4 year service plan. It was 0-something. My problems\nwith my Westinghouse let me see that if I were to have a problem after\nthe warranty, and I needed to ship the TV, the cost of shipping alone\nwould pay for the warranty. Warrantees provide peace of mind so it's\nworth it for me for that reason.\n\n46" will be just right for my apartment to give more of a theater\nexperience. I have my TV hooked up to 5.1 PC speakers, and I haven't\nfound a way to control the volume of them because I don't think the\nHDTVs have an audio out that has a volume control. The volume is\ncontrolled on the home theater or speaker side. Maybe there will be\nheadphone out with variable sound -\- Westinghouse didn't have one.\n\nAnyway, I never would have expected a full credit towards a new TV, so\nkudos for Best Buy.\n\nI wasn't impressed with the Dell section. There were two XPS 1330\nlaptops, and another XPS laptop, no Inspirons, and of course no\nLatitudes or Vostros because they are business. I dislike the 1330\nvery much. I did see the MacBook Air and like it. If it had a\nremovable battery it would be a winner.