I have a PB Club 79 that has suddenly stopped playing DVDs. I have\nwasted dozens of hours reinstalling this and uninstalling that, even\nlonger trying to get some help from the seemingly useless PB website,\nand am on the verge of throwing the whole frickin' pc into the street.\n\nWhen I insert a DVD Soft DVD (Zoran) starts up but says "Failure! The\nDVD drive is empty". Yet I know that it isn't, and I know that the pc\nrecognises CDs perfectly ok. Plus if I browse through the files, it\nlists the bloody DVD files, so why if it can do that e.g. acknowledge\nthat there is a frickin' DVD in the frickin' DVD drive, do I keep\ngetting the same error message?\n\nOf course, the PC is slightly out of warranty..... Odd, isn't it, how\nIT things start playing up just out of warranty?\n\nI called the PB helpline. After 30 minutes of holding, I was told to\ncall another number. I called that and was told by a machine they were\nbusy, and to leave my number, they would call back. Needless to say,\nthey didn't.\n\nAny advice VERY welcome.\n\nOh, and my advice: NEVER EVER buy a Packard bell anything....first the\nmodem stopped working, requiring a new £50 piece of kit, now its the\nDVD.