PageSender reports Mac OS X built-in fax software is on

Any thoughts anyone?

Followups set to comp.sys.mac.system

Thanks,

Andrew

 

I'll try once more...

Thanks,

Andrew

 

Mac OS 10.2.8 (I'll be upgrading soon, which may take care of it, but I
still want to fix it!)

When I launch PageSender, it reports that the modem is in use. Thus I
can't send/receive faxes.

Process Viewer reports that something is "running efax (Unix open source
fax engine, used by pagesender and the Mac OS X built-in fax software)
as root." (quoting PageSender tech support e-mail. "That's why you're
getting the error message. If you're running your whole system as root,
that's not a supported configuration by Apple nor by us for running
pagesender. I have no idea what would launch efax as root (PPID, parent
process ID, of 1) under 10.2.X, so I may not be able to be of much help
in terms of how to stop that."

PageSender was working fine until approximately the time (I don't
remember if it was exact time or just coincidentally nearby in time) I
installed HP Director All-In-One Software (just so I could print/scan,
but it also does fax). I used the HP uninstall software, but that did
not help.

Thanks!

 

Thanks. I apologize for my initial post being so poorly worded!

-Andrew

 

Upgraded to 10.4.

Launching PageSender no longer reports modem is in use, but still won't
send/receive.

Is there a 10.4 equivalent of Process Viewer so I can take a look to see
if modem is still reported as being in use?

Thanks,

Andrew

 

Activity Monitor.

 

Thanks. eFax still shows as being loaded by something other than
PageSender. Might have to do a clean install.

Other ideas first?

-Andrew

 

Guess everyone concurs with clean install idea?

-Andrew