PowerEdge 600SC Server having boot issues.

Discussion in 'Dell' started by Bradley Walker, Dec 20, 2006.

  1. A client of mine has had some issues with their 600SC server recently. The
    most important issue deals with the booting/rebooting of the server. As
    soon as it's powered on and gets past the Dell logo, it displays a message
    about drive 0 not being recognized or not functioning. Then as the
    BIOS/CMOS progresses and is displaying info on the ram, RAID card, it says
    Press F1 to continue or F2 to go into setup due to the hardware error.
    Their hard drive setup is a RAID 5 on a dedicated IDE RAID card.

    Well I went into the BIOS and turned OFF the Primary Master since it was set
    to auto detection and let the Secondary Master turned on since the CDRom was
    hooked up to that. That solved the F1 problem in that it was no longer
    displayed. However after a few weeks that problem came back and has got me
    to wondering if one of the drives is bad on the array. I wasn't what type
    of tool or utility would be best at testing for something like that. This
    company is a county wide service provider and they can't even have a few
    hours of downtime per workday.

    So this evening after hours, I stopped by and was going to let two software
    programs run over night, the first of which was SpinRite 6.0 to see if one
    of the hard drives was going bad. The second was MemTest x86+ which is
    something I run on all systems that show any sort of hardware error. Well
    before I could run SpinRite, I ran Memtester x86, and immediately it came up
    with hundreds of red flashing errors indicating memory errors. This did
    seem to click as they have mentioned having server freezeups lately when
    doing massive printjobs.

    Anyhow, my first question is, how better can I test the hard drives without
    disrupting the RAID data? Secondly, would the memtester x86+ be reporting
    correctly? The server memory is ECC / Registered and I wasn't sure if that
    was throwing memtester off or not.

    Anyone have thoughts on this??
     
    Bradley Walker, Dec 20, 2006
    #1
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  2. Bradley Walker

    S.Lewis Guest

    Try downloading and running the Dell diagnostic options listed under
    downloads for that system:

    http://support.dell.com/support/dow...l=en&s=gen&SystemID=PWE_600_SC&os=WNET&osl=EN
     
    S.Lewis, Dec 20, 2006
    #2
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  3. Bradley Walker

    Jay B Guest

    you have a poweredge, why are you not running the onboard dell
    diagnostics??? also the error messages and logs are fairly extensive
    for that machine. is it still under warranty, you can also call dell
    support.

    i would immediately run dell memory diags, and if that shows problems,
    you gotta replace the memory. it could also be a overheating condition
    in the box that old making the system fail in various ways.

    also boot to the raid controller, and run the diags there, and you can
    test the disks as well.
    of course you can mess up your data if you dont know what you're doing
    also.
     
    Jay B, Dec 20, 2006
    #3
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