Printing Problem...blank spaces occur when words are colored

Discussion in 'Apple' started by John Decker, Oct 17, 2004.

  1. John Decker

    John Decker Guest

    I have an iMac G5 with Wireless Keyboard & Mouse and running OS 10.3.5. When I
    type a letter in
    either AppleWorks 6.xx or TextEdit and bold, italicize, and underline words and
    color various other
    word in the letter and look at the results in Print Preview everything looks
    great, but when I print the
    letter the colored words have disappeared. I deleted the original Mac OS driver
    for my hp deskjet 6122,
    thinking that this may be the problem, and downloaded the hp driver for this
    model printer. However,
    the problem still remains-----blank spaces where words are colored.

    Any help in solving this problem would be most appreciated!!

    John Decker
    John Decker, Oct 17, 2004
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  2. Sure sounds like your colored ink cartridge is either out of ink or not
    printing for some reasons. Either that or your printer is a bigot.

    Can you print other color documents?

    jere7my tho?rpe, Oct 17, 2004
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  3. John Decker

    John Decker Guest

    The colored ink cartridge is a new one. I tried to print a webpage but the
    colored sections of the
    webpage are simply not present. I am wondering if the communication by Airport
    extream card and
    Airport Express base station is the problem? The USB cable from the printer is
    connected to the Airport
    Express base station. Damn, I dislike OS 10.3.5, it has been nothing but
    problems. Mac OS 9.1 was so
    simple and direct that I never had any problems.

    John Decker
    John Decker, Oct 17, 2004
  4. Are you sure it's installed correctly? Have you tried printing a test
    page, or checking with the printer utility to see if it is detecting the
    ink cartridge?
    That seems unlikely, though I'm not an expert; I don't think the print
    job is transmitted as a "color" bit and a "B&W" bit. It's transmitted
    all at once, then the printer decodes it.

    jere7my tho?rpe, Oct 17, 2004
  5. John Decker

    John Decker Guest

    You are right. I printed a test page and it was all black, no color. I checked
    and the color cartridge is
    seated properely. I removed it and reseated it and snaped the plastic top holder
    securely on it and
    again, the test page printed all black. I am indeed confused?? Any more

    John Decker
    John Decker, Oct 17, 2004
  6. As far as I know, test pages come straight out of the printer's memory;
    your computer isn't involved at all, and you should be able to print the
    test page without it being connected. (Someone correct me if I'm wrong
    here.) So the problem is probably in the hardware, the printer or the
    cartridge. My only suggestion would be to connect it to another
    computer to make sure the behavior is repeatable, then take it in to be
    serviced; it could be something as old-school as a loose wire or a bad
    ink cartridge.

    jere7my tho?rpe, Oct 17, 2004
  7. John Decker

    John Decker Guest

    Barry...I have checked that detail. I believe that it is probably the printer
    that is defective. I also used a
    new color cartridge and the same thing happen again, which narrows it down to
    the printer. Thanks for
    everyones help!!!!!

    John Decker
    John Decker, Oct 17, 2004
  8. John Decker

    Tim Murray Guest

    In the socket where the cartridge sits you will probably see some electrical
    connections. Try cleaning them with a cotton swap and a bit of water. The
    hard-cores use rubbing alcohol, but some manufacturers say not to.
    Tim Murray, Oct 18, 2004
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