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Problem with CD/DVD-ROM drive on Toshiba Satellite 3000

Discussion in 'Laptops' started by Leachim Sredna, Aug 14, 2007.

  1. Hi Group,
    I'd be grateful for any suggestions regarding an odd problem with the
    CD/DVD-ROM drive on my girlfriend's Toshiba Satellite 3000
    This machine has a CD/DVD-ROM drive that can be removed and replaced with a
    same shape 3.5" floppy drive or extra battery in the same slot on the front
    edge of the machine, lefthand side. A "modular" principle...
    The problem is that -- suddenly -- the CD/DVD-ROM combo drive will no longer
    read ANY data or audio CD, with Windows XP reporting that it cannot read the
    format or that the disc is damaged.
    However, Windows Explorer will recognise DVD discs that one enters into the
    drive. What happens then is that Windows Media player says there is no
    decoder present.
    Any attempt to install a decoder like WinDVD or Power DVD runs into the
    problem that the install CD is not recognised.
    Examing Device Manager suggests that there is no driver problem.
    Has anybody encountered this problem?
    I can't even figure if it is a hardware or a software problem!
    Thanks in advance,
    Leachim Sredna
    Leachim Sredna, Aug 14, 2007
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  2. Leachim Sredna

    thoss Guest

    At 13:06:59 on Tue, 14 Aug 2007 Leachim Sredna opined:-
    This amounts to saying that the drive can no longer read CDs. Since CDs
    and DVDs are AIUI read by different lasers, it could be that the CD
    laser, but not the DVD laser, has failed. I have had the reverse fault
    on a CD/DVD RW drive, which will now only read and write CDs.

    If you can network the laptop to another computer, you could install
    programs from there. Or on another computer copy the installation CD to
    a flash drive.
    thoss, Aug 14, 2007
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  3. "Combo" drives use two separate lasers for CD and DVD reading, so it's
    possible for the CD laser to fail while the DVD laser still works. And,
    by default, Windows XP doesn't have a DVD decoder. BUT you should be
    able to still "explore" the DVD as a data disc with Windows Explorer or
    even just "My Computer". If you can do that, the DVD side is working,
    and if you then can't read CDs, it's likely that the drive is bad.

    Note that your "swappable" drive is a standard drive in a model-specific
    caddy that makes it swappable.
    Barry Watzman, Aug 14, 2007
  4. Thanks, chaps, I think you're right, the CD reading part of the drive has
    failed, leaving the DVD part still functioning.

    Barry, you wrote: >>Note that your "swappable" drive is a standard drive in
    a model-specific
    caddy that makes it swappable.>>

    This suggests to met that it might be possible to remove the drive from its
    model-specific module and replace the combo CD/DVD-ROM part as a unit.

    Comments? Any ideas on what make/model of replacement drive might be

    Again, thanks in advance.

    Leachim Sredna
    Leachim Sredna, Aug 15, 2007
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