Proliant DL360 SCSI Disk/Controller question

Discussion in 'HP' started by Ash, Apr 24, 2006.

  1. Ash

    Ash Guest


    I just bought a used DL360 server. When powered on, the two SCSI disks
    display red light with an "X" on it. The smart array controller does not see
    any drives. The diagnostic software reports, "Controller is not configured.
    No configuration for array acceleration board".

    Do all these symptoms point to bad drives? I would appreciate any other


    Ash, Apr 24, 2006
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  2. Ash

    EvilNem Guest

    Are you running the latest firmware?
    Is there another server where you could perhaps test the drives

    Once you've verified the drives work, and upgraded the firmware you should
    be able to go into the SCSI Array utility and create a new array.

    EvilNem, Apr 24, 2006
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  3. Ash

    Jez T Guest

    My first guess would be the disk backplane. Make sure that it is connected
    correctly. It could also be a defective backplane.

    2nd guess would be that the ROC (Raid-On-Chip) (Assuming this is a DL360G1)
    is defective. Take it out and see if the disks are recognised.
    Jez T, Apr 30, 2006
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