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Discussion in 'Laptops' started by NeptuneM, Apr 15, 2004.

  1. NeptuneM

    NeptuneM Guest

    For about US$2500, which noteboook make(s) would you recommend, using
    reliability as the MAIN determining factor?
    NeptuneM, Apr 15, 2004
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  2. IBM Thinkpad
    Richard Kaplan, Apr 15, 2004
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  3. NeptuneM

    John Guest

    John, Apr 15, 2004
  4. NeptuneM

    JHEM Guest

    IBM Thinkpad "T" series!


    JHEM, Apr 15, 2004
  5. Definetely IBM Thinkpad, consider the T series, R50 series, A series and X

    If you don't like these, then consider as a second choice : Acer, Toshiba
    Tecras, Dell Latitude and possibly Compaq Armada (though not sure about that
    last one). Also Apple Powerbook. I've also heard that Fujitsu are quite

    Duncan James Murray, Apr 15, 2004
  6. NeptuneM

    Quaoar Guest

    It's a landslide for IBM. Note, though, there are no published
    statistics on notebook reliability. Every notebook vendor has had
    reliability problems, some more than others: Gateway comes immediately
    to mind.

    Notebook reliability has improved markedly in the last five years. Any
    of the major vendors offering a three-year warranty that offers what you
    want is probably a safe bet. Not to detract from IBM which offers an OK
    but not necessarily cutting edge laptop, many of the IBM proponents
    formed their opinions from the IBM corporate market which is an
    altogether different market than the consumer market. After all, IBM is
    currently involved in a brouhaha over failed notebook hard drives.
    Buying a major vendor with a good warranty and support is your best

    Quaoar, Apr 15, 2004
  7. NeptuneM

    Cosmin N. Guest

    I had a ton of problems with my Armada M700. It had 4 bad LCDs (each
    with its own defect), a burnt motherboard, keyboard touching the LCD and
    leaving scratch marks, a hdd crash and a bad battery. ALL I wanted was a
    reliable laptop, but got a lemon instead. The tech support was amazing
    though, on all the problems the laptop would come back within 3
    bussiness days from the moment I would ship it out.

    I have an Evo N410c now, and I know other people that own N600c's and
    N620c's, and we never had any problems with them. The Evos are much
    better built than the Armadas, I would definitely recommend them. The
    chasis is very similar to that of the Armadas, but they fixed most of
    the problems.

    Other than Compaq Evos, you simply cannot go wrong with the IBM Thinkpad
    T series, but they do come at a premium even used.

    Cosmin N., Apr 15, 2004
  8. And IBM winds hands-down in the warranty/support department... stories are
    legendary of IBM going beyond the call of duty with warranty support. The
    other manufacturers all have people with war/complaint stories; I have yet
    to hear someone with a significant negative complaint about IBM warranty
    support -- has anyone here had a negative experience?
    Richard Kaplan, Apr 15, 2004
  9. NeptuneM

    Quaoar Guest

    I do not want to belabor the question, but once again stories are
    stories. Most thoughful users can negotiate service with ease for most
    laptops, there are exceptions. I am not denigrating IBM, but in real
    terms there is a signal lack of independent corroboration that IBM is
    any more effective at service than other vendors.

    Quaoar, Apr 15, 2004
  10. If I do a Google search or a dejanews search, I can find negative stories
    about every single laptop manufacturer except IBM.

    In my mind that is extremely useful information.. better, in fact, than lots
    of "consultant" reports I read all the time.
    Richard Kaplan, Apr 15, 2004
  11. NeptuneM

    Zebedee Guest

    This is probably because IBM will provide spares for every laptop they make
    and have made. I bought a new manual for my 760EL last year - brand new and
    a charger - also brand new. Both from IBM. Can't fault them for after-sales



    (Claiming asylum in an attempt
    to escape paying his debts to
    Dougal and Florence)
    Zebedee, Apr 15, 2004
  12. NeptuneM

    E Brown Guest

    What a world, where multitudes of happy customers isn't enough...
    E Brown, Apr 17, 2004
  13. NeptuneM

    Charlie Guest

    Actually, not all IBM Thinkpad customers are "happy". I (still) have
    an old 365XD that has never had a problem. But my just over 1-year old
    A30 has a problem that is estimated to cost over $600 to repair
    (replacing the mainboard because the unit fails to charge the battery
    or allow the computer to run on the AC main). For a computer that cost
    me just over US$1000 a bit over a year ago, that's a bitch....
    basically it's a throwaway. 1000/year is beyond my price range for a
    laptop computer.

    Charlie Hoffpauir
    Charlie, Apr 18, 2004
  14. NeptuneM

    E Brown Guest

    I didn't say *everyone* is happy; some people simply never will be.
    But the majority are, and I get several votes, having owned a couple
    dozen Thinkpads myself.
    Odds are you can snag a parts A30 on eBay for cheaper, I'd think.
    E Brown, Apr 18, 2004
  15. I have an IBM T40, and the combo drive seemed to be acting wierd on it
    - I think it might be the tray is so thin (the height of the drive is
    9.5mm), and got bent - it still worked, but seemed to take longer to
    read discs, and one DVD I had, it wouldn't play. I phoned up tech
    support, and was disapointed to hear an automated system on the other
    end - however, I was then completely thrown off guard when after
    pressing another button, I was almost immediately anwsered at the
    other end by a real person - didn't have to wait at all. -this is the
    way it was meant to work!

    I a couple of days they'd swapped the drives, and everyone was happy.

    However, if the original poster to this thread has not had a laptop
    before, I think he might be disapointed to know that even IBMs
    thinkpads break-down - Laptops are generally less reliable than
    desktops, and even though I think people have had the least problems
    with IBMs, that doesn't mean to say you can abuse the laptop and still
    expect it to work.

    For example, I know someone who had a T20, and never had a problem
    with it for nearly three years, (this was what made me buy a T40), but
    he used to treat it pretty badly - lifting the laptop by the screen,
    and knocking it around while the harddrive was still working.
    Recently the top right corner of his T20 has started to work loose...
    just where the joint is.

    On the other hand, I know someone who treats his HP quite badly, and
    has had four major repairs within the first year of buying it brand
    new - including the whole screen going, and motherboard melting.

    Duncan James Murray, Apr 19, 2004
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