Still Stuck with KG7...help !

Discussion in 'Abit' started by blewyn, Oct 3, 2003.

  1. blewyn

    blewyn Guest

    Before I start, I would like to thank all the posters who have helped
    by responding to my previous posts on my KG7 problems over the last
    few days. Your help is very much appreciated.

    I have now managed to get my PC operating in Windows with a completely
    fresh install and no VIA or AMD mobo drivers installed as yet, all
    BIOS settings at 'failsafe', and standard WinXP drivers for GF4 Ti4400
    video card and SB Audigy sound card. As you would expect, video
    performance is extremely slow, stuttering quite badly when made full
    screen. My spec is :

    AMD XP2000+
    Abit KG7-RAID (raid disabled in BIOS)
    768MB (3x256 PC2100)
    Creative GF4 Ti4400
    Creative Audigy Player
    2 x Maxtor HDs (system drv scanned&defragged OK yesterday)

    All my problems have occurred when trying to install the latest AGP
    drivers/Nvidia drivers/new monitor etc. Yesterday I installed
    DirectX9, and the install routine locked up. When I ran dxdiag on
    reboot, the screen went black and the PC rebooted. Additionally,
    every boot after install of DX9 results in a blue screen which says
    "Unknown hard fail, dumping memory to disk" while the PC counts to 100
    as it does what it says. I then reboot by f8 and selecting "last
    known good configuration".

    Is this a memory problem ? If so, is there a utility within windows
    which can scan the memory for faults ? I've downloaded memtest but it
    can only be used from a bootable floppy - and I don't have a floppy
    drive or easy access to one (remote location).

    If a problem with vcard or mobo AGP slot - how do i find out which is
    at fault on my PC - I don't have spare PC to put the card in or spare
    card to try in my PC..

    I would be very grateful for any suggestions...

    Cheers,

    Blewyn
     
    blewyn, Oct 3, 2003
    #1
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  2. blewyn

    TomG Guest

    once again, I would strongly recommend that you take the time to test with
    Memtest. the KG7 board is well known to unstable in the default
    configuration of the bios with many processors. I carry Memtest on my
    server at the address below under /utilities. it makes a boot floppy and
    the testing is simple (although time consuming) and if you end up getting
    errors, then you can try applying the information below.

    if I were you, I would start over with the installation of XP after testing
    memory and getting the system stable if it isn't already. there is no
    reason you cannot get DX9 and a proper video driver installed although I
    would do the video driver *first* and get all of the board components happy
    and then update to DX9.
    --
    To gain stability on the KG7 running 5W or 68 or 8S (and most likely 9M)
    bios with an XP CPU, try the following:

    One suggestion for bios settings is to set the CPU Slew rate to 6 or 7 under
    Advanced Chipset Features, Chipset Driving Control, Control CPU P/N.

    Another bios setting suggestion from Abit is to change the Control CPU P/N
    Value (there are three settings in this area of the bios) to "4" "04" "0D"
    in the same area of the bios. You may want to run Memtest again after all
    of the above and see if you can set the DDR voltage back to default,
    assuming you had to raise it to begin with.

    Get a copy of Memtest (available on my server at the address below under
    /Utilities) and test your memory. If you get memory errors, you may need to
    raise the DDR voltage to 2.70 or 2.75 volts.

    Finally, if all else fails, try running 5E bios. Even if you have an XP
    2000+ your cpu will still run at rated speed because the multiplier is
    locked in the cpu so as long as the FSB is at the correct speed for your
    cpu, the system will run at rated speed.


    --

    Thomas Geery
    Network+ certified

    ftp://geerynet.d2g.com
    ftp://68.98.180.8 Abit Mirror <----- Cable modem IP
    This IP is dynamic so it *could* change!...
    over 117,000 FTP users served!
    ^^^^^^^
     
    TomG, Oct 3, 2003
    #2
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  3. blewyn

    chrisrobin Guest

    Well i would install the amd agp driver and then the 4 in 1 drivers, dont
    install the agp driver from via. do this before any video drivers are
    installed.
     
    chrisrobin, Oct 3, 2003
    #3
  4. blewyn

    blewyn Guest

    Thanks again for your advice Tom. I downloaded memtest from your
    Aladdin's Cave of file ...:)... and managed to buy a floppy drive,
    and I will run the program tonight. In the meantime I did take out
    all three 256MB PC2100 memory cards and booted with just one card in
    the first slot (nearest CD by), testing each card in turn. Each one
    gave the same results - a blue screen "unknown hard error....dumping
    memory contents to drive" on normal boot (caused by WinXP picking up
    the DirectX9 install process - the first time it happened was just
    after I installed it ie on the install reboot, and my PC hasn't
    managed a normal reboot since, only "last good config") but boot OK on
    "last good config". I'm thinking maybe there IS a fault on one of the
    sticks, which caused an error during my WinXP install, now leading to
    this blue screen whether I have a damaged stick in the slot or no.

    What do you think ? My plan is to run memtest, hopefully finding a
    fault on one stick, then install the good ones and re-install WinXP
    from scratch.

    Any comments or advice ?

    Cheers,

    Blewyn
     
    blewyn, Oct 5, 2003
    #4
  5. blewyn

    TomG Guest

    I don't think you damaged a stick but I will point out something about the
    KG7 boards. they have some of the tightest ram slots of any board I ever
    worked with so I recommend that you either put the board onto a flat surface
    and firmly but carefully seat the ram or if the board is in the case and
    you'd rather not pull it out, then stuff something under the board in the
    ram slot area that will support the board while you are pushing down to seat
    the ram.

    then run memtest and see what you get and be prepared to do the tweaks to
    the bios settings.

    --

    Thomas Geery
    Network+ certified

    ftp://geerynet.d2g.com
    ftp://68.98.180.8 Abit Mirror <----- Cable modem IP
    This IP is dynamic so it *could* change!...
    over 117,000 FTP users served!
    ^^^^^^^
     
    TomG, Oct 5, 2003
    #5
  6. blewyn

    0_Qed Guest

    <?>
    Would/could you have 'added' ...
    use a good connector lube ... CAIG ???

    I used it on the git_go(kg7-r) and dont recall all that much trouble,
    finally discovering I could ship/unship mem modules with mobo in the
    case.


    Qed.
     
    0_Qed, Oct 5, 2003
    #6
  7. blewyn

    TomG Guest

    quite true.

    --

    Thomas Geery
    Network+ certified

    ftp://geerynet.d2g.com
    ftp://68.98.180.8 Abit Mirror <----- Cable modem IP
    This IP is dynamic so it *could* change!...
    over 117,000 FTP users served!
    ^^^^^^^
     
    TomG, Oct 5, 2003
    #7
  8. blewyn

    Job60 Guest

    also populate ram slots from slot 4....Er I think . Will go get manual from
    outhouse.

    NoJOB@aol.
     
    Job60, Oct 5, 2003
    #8
  9. blewyn

    TomG Guest

    Yup, you're correct on that...

    --

    Thomas Geery
    Network+ certified

    ftp://geerynet.d2g.com
    ftp://68.98.180.8 Abit Mirror <----- Cable modem IP
    This IP is dynamic so it *could* change!...
    over 117,000 FTP users served!
    ^^^^^^^
     
    TomG, Oct 6, 2003
    #9
  10. blewyn

    blewyn Guest

    Tom,

    Thanks again for the advice - I ran memtest on each 256MB card
    individually, then on the whole 768MB, and the tests passed each and
    every time. I believe my BIOS is version DM. Is it possible that the
    BIOS is corrupt and could be cured by re-flashing ? Any other ideas ?
    Tried the slew rate changes etc but no difference. May try delete
    (but not format because I have archived files on the same drive) and
    re-install of WinXP to see if it picked up corrupt settings last time.
    What do you think ?

    Cheers,

    Blewyn
     
    blewyn, Oct 8, 2003
    #10
  11. blewyn

    TomG Guest

    if it passes the Memtest routine then I would step back and try a fresh
    install to see if the problem is still present. by fresh install I mean a
    format and reload without trying to save any of the previous OS
    installation.

    --

    Thomas Geery
    Network+ certified

    ftp://geerynet.d2g.com
    ftp://68.98.180.8 Abit Mirror <----- Cable modem IP
    This IP is dynamic so it *could* change!...
    over 117,000 FTP users served!
    ^^^^^^^
     
    TomG, Oct 8, 2003
    #11
  12. blewyn

    blewyn Guest

    Tom,

    Many thanks for your continued replies on this. I did as you suggest,
    installing a fresh Windows XP having first deleted all the documents
    and settings folders and program files. Unfortunately I can't format
    the drive as it contains files I have no room to store elsewhere. I
    selected 'fresh install' not 'repair' and installed into a different
    directory to be sure. Same problem on normal startup. Gets past the
    loader screen, then a click and "unknown hard error...dumping
    memory". I can boot into safe mode OK. I tried installing the agp
    drivers and VIA drivers but no change to normal startup. Sound like
    hardware malfunction ? The question is, how do I tell if it's the
    video card or the motherboard ?

    Cheers,


    Blewyn
     
    blewyn, Oct 11, 2003
    #12
  13. blewyn

    TomG Guest

    I don't think it is a hardware malfunction. I think it is driver related.

    --

    Thomas Geery
    Network+ certified

    ftp://geerynet.d2g.com
    ftp://68.98.180.8 Abit Mirror <----- Cable modem IP
    This IP is dynamic so it *could* change!...
    over 117,000 FTP users served!
    ^^^^^^^
     
    TomG, Oct 11, 2003
    #13
  14. blewyn

    blewyn Guest

    Tom,

    This system has already been running perfectly well for over a year.
    The malfunction appeared when I needed to move to another country. In
    order to transport the PC without incurring excessive costs, I took
    out the motherboard, memory, drives and PCI/AGP cards and put them in
    my luggage, bubblewrapped. Everything appears to have made it over
    intact. I then bought a new case (with local PSU for the right wall
    connection) and put everything back in. I have tried the system with
    only one drive and the video card, to see if it was the PSU giving up
    as the video card drew more power on going from SVGA mode to it's own
    mode, but there was no change.

    Do you still think it's a driver problem ? If not, how do I identify
    whether it's the video card or the motherboard ?

    Cheers,

    Blewyn
     
    blewyn, Oct 12, 2003
    #14
  15. blewyn

    TomG Guest

    in that case, with the move and reassembly, I would revisit the ram. remove
    it and make sure the motherboard is fully supported either by having the
    mobo on a flat surface or by stuffing something under the ram slot area of
    the board while it is mounted. then firmly but carefully seat the ram. the
    KG7 has the tightest ram slots I ever worked with and if the board flexes or
    otherwise doesn't get the ram firmly inserted, there will be problems.

    there are products out there such as ones by CAIG to lubricate and enhance
    contact surfaces. the ram will go in much easier with one of these contact
    enhancement products in use but you can usually only find the product at a
    true electronics store.

    --

    Thomas Geery
    Network+ certified

    ftp://geerynet.d2g.com
    ftp://68.98.180.8 Abit Mirror <----- Cable modem IP
    This IP is dynamic so it *could* change!...
    over 117,000 FTP users served!
    ^^^^^^^
     
    TomG, Oct 12, 2003
    #15
  16. blewyn

    blewyn Guest

    Thanks again for your reply Tom. I did make quite sure the RAM was
    seated, having faced the tight slot problem before, pushed them in so
    hard you start thinking if the board is going to snap, and made sure
    all the white clips were properly engaged. Will try with the board on
    a flat surface but I don't think I can get specialist electrical
    compounds where I live (camelburgers yes, AMD products no)

    :)

    If the RAM wasn't seating properly wouldn't that have caused an error
    in Memtest ?

    Cheers,

    Blewyn
     
    blewyn, Oct 13, 2003
    #16
  17. blewyn

    TomG Guest

    yeah, an error in memtest would have been expected if the ram was not
    seated...

    --

    Thomas Geery
    Network+ certified

    ftp://geerynet.d2g.com
    ftp://68.98.180.8 Abit Mirror <----- Cable modem IP
    This IP is dynamic so it *could* change!...
    over 117,000 FTP users served!
    ^^^^^^^
     
    TomG, Oct 15, 2003
    #17
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