unable to use scandisk after updating ZoneAlarm

Discussion in 'Dell' started by bullseye, May 28, 2004.

  1. bullseye

    bullseye Guest

    Using a Dell Dimension 4100, W2K pro, 512 meg ram, 80 gig hard disk; just
    updated the free version of ZoneAlarm to version 5, defragmented fine,
    scanned for virus fine, but ScanDisk goes back to boot up after the initial
    screen. Could ZoneAlarm be interfering? What else could it be?
    bullseye, May 28, 2004
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  2. bullseye

    bullseye Guest

    After I restart the system and the final black screen comes up to begin
    checking the disk, I get this message:

    "Cannot open volume for direct access."
    bullseye, May 28, 2004
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  3. Get rid of ZA5 and go back to 4.5 until they solve the problems with it.

    The upgrade has problems with too many programs to even begin naming them
    For a quick glimpse, take a look at the support forums on www.zonelabs.com
    Edward J. Neth, May 28, 2004
  4. bullseye

    bullseye Guest

    Thank you for the tip. I will uninstall version 5 and revert back to 4.5.
    bullseye, May 28, 2004
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