very late follow on question Re: Issues with preinstalled disk images? Always reinstall OS on brand

Discussion in 'Dell' started by Winey, Jul 20, 2004.

  1. Winey

    Winey Guest

    I just re-read this note, and I do need to ask a question.

    I have a Dell Latitude D600, no SCSI there, but I do need to fix some
    problems by re-imaging. However, Dell support told me that I can't
    simply use the Windows product code that is on the sticker on the
    bottom of the system, because it is Dell-specific and would work only
    with a Dell-supplied install CD, which I do not have.

    I don't want to buy another copy of Win XP, just to fix some nagging
    problems. Any way around this problem?
     
    Winey, Jul 20, 2004
    #1
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  2. Contact Dell and get the CD.
    Otherwise you could try Ebay for a Dell CD appropriate for your
    computer.

    Otherwise your options become limited because the Product Key on the
    computer will probably not work with the wrong CD.
     
    Jupiter Jones, Jul 20, 2004
    #2
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  3. Winey

    Ben Myers Guest

    I have had no difficulty whatsoever using the "Dell Restore" CD to install
    Windows on another brand of computer with its own XP Certificate of
    Authorization, that convoluted 25 character gobbledygook code on the sticker.
    This tells me that the Dell Restore CD is no different than your usual XP
    install CD. This is the case for XP Home. Don't know about XP Pro.

    You should be able to use a garden-variety XP Home CD to reinstall the software
    on your Dell, and the install should accept the product ID code on the sticker
    on your computer.

    But, as another posting stated, call Dell and request the restore CD. I wonder
    why you did not get one with your computer? They seem to be part of the
    standard package with all Dells. While you're at it, go on line at
    www.dell.com , enter in the computer serial "number" and see what shipped with
    the computer initially... Ben Myers
     
    Ben Myers, Jul 20, 2004
    #3
  4. Winey

    Winey Guest

    I am not the original owner and the person I got this system from
    couldn't find their CD. And thus Dell refuses to even talk to me on
    the phone.
    That I could do.
     
    Winey, Jul 21, 2004
    #4
  5. Winey

    Winey Guest

    Interesting. You would think that wouldn't work.
    Actually it's XP Pro, but I think the idea is the same.
    See my other reply.
    That is also something I can do. Thanks.

    If I sound a bit newbie-ish, it's because I've built all my own
    (desktop) systems for the past almost 20 years. All my vendor-made
    systems have been at work, where there is an IT department to deal
    with all these issues, fortunately.
     
    Winey, Jul 21, 2004
    #5
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