Will dell ever do firmware for the Jukebox?

from what I hear, no.
When I asked the rep I was buying from, he was dumbfounded as to why they
would do this.

He actually said "wh-why?"

I answered that its a way that companies extend the life of their products,
they can fix small widespread annoyances, and can add new features.

He said he didn't know.
So, what do you think?

 

dell dosen't make the item. they are simply a middleman, a reseller, like
amazon or any other retailer. look a the manufacturers web site for updates
or try nomadness.org (who tell you all sorts of things that a violate your
manufacturers warranty).

 

excuse me. i misspoke. i was thinking about the 'creative jukebox' which i
bought from dell a couple of years ago. i see that they now offer a product
called the 'dell digital jukebox' and see what you mean regarding lack of
support for the device. how well they support it probably will have to do
with how popular it becomes... good luck.

 

Well, from what i hear, it is the same innards are the creative zen, so in
theory...
But i havent even completed the initial charge on the unit yet (i just got
it 40 minutes ago), so it is too early to be thinking about hacking the
firmware.

I do know that with my old Rio Volt cd player, you could install another
companies firmware on it, because both companies used the same hardware, and
this meant you could get some really neat features on it, and expand the
life of the player, while voiding all warranties.